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i am having rgb graphic glitches in call of duty black ops cold war

Jimmy24
New Contributor I
690 Views

so i recently downloaded cod cold war and when running that thing on my pc creates some weird glitches

my pc specs are: i5 12400f , Intel arc A750 and 8gb of ram

 

i tried to lower my graphics ingame settings but that didnt work

i have driver version 31.0.101.4952

i have a video of the glitch and at that time you can see the ingame settings too everything is turned low and some are disabled

 

 

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Jimmy24
New Contributor I
566 Views

i founded the solution to this go to C:\ProgramData\Activision\Call Of Duty Black Ops Cold War\shadercache and delete every file in that folder and restart your game , this worked for me and solved the issue

 

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3 Replies
Andres_Intel
Employee
640 Views

Hello Jimmy24,

  

 

Thank you for posting on the Intel®️ communities. I noticed that you have graphical glitches while playing Call Of Duty Cold War with your Intel® Arc™ A750 Graphics, I will be glad to help you.  


I appreciate the video you attached that helped me a lot to understand your issue. 


I want to let you know that Intel is currently investigating this issue and we are working really ard to solve this issue as soon as possible.


Please let me know if you have further questions.

 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician 


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Andres_Intel
Employee
606 Views

Hello Jimmy24,

 

 

Since we have not received any response from you, I want to let ou know that we will continue with the investigation of this issue, as soon as I have further information I will let you know

 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician 


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Jimmy24
New Contributor I
567 Views

i founded the solution to this go to C:\ProgramData\Activision\Call Of Duty Black Ops Cold War\shadercache and delete every file in that folder and restart your game , this worked for me and solved the issue

 

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