在最新Chrome上死机，所有软件无响应

[uyun]

显卡DG1后就遇到问题，启动Chrome时整机卡死。怀疑是新版Chromium内核导致，同样内核的Edge也有资料同样卡死白屏。尝试过各种版本显卡驱动还是报错。

以下是在Chrome尝试的各种设置：

1. 关闭硬件加速后可正常使用，但视频解码CPU占用太高，放弃。
2. 开启硬件加速，在#use-angle(Choose ANGLE graphics backend)中将默认渲染D3D11修改为OpenGL，可正常使用，但CPU&GPU占用依然高，且播放视频偶尔卡顿，放弃。

由于怀疑是chromium内核导致，故开启调试模式打印log，完整log请看附件。log已提交到Chrome报告问题，目前未收到回应。启动时报错如下：

[9428:13904:0827/223957.988:ERROR:dxgi_swap_chain_image_backing.cc(272)] Present1 failed: GPU 设备实例已经暂停。使用 GetDeviceRemovedReason 以确定相应的措施。 (0x887A0005)
[9428:13904:0827/223957.988:ERROR:angle_platform_impl.cc(44)] Renderer11.cpp:2262 (testDeviceLost): The D3D11 device was removed, HRESULT: 0x887A0006
[9428:13904:0827/223957.989:ERROR:shared_context_state.cc(905)] SharedContextState context lost via ARB/EXT_robustness. Reset status = GL_UNKNOWN_CONTEXT_RESET_KHR
[9428:13904:0827/223957.989:ERROR:gpu_service_impl.cc(1054)] Exiting GPU process because some drivers can't recover from errors. GPU process will restart shortly.
[3452:16392:0827/223957.989:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(273)] MutablePO2TS::RefreshTokenIsAvailable
[18292:6548:0827/223958.022:ERROR:command_buffer_proxy_impl.cc(128)] ContextResult::kTransientFailure: Failed to send GpuControl.CreateCommandBuffer.
[524:17180:0827/223958.022:ERROR:command_buffer_proxy_impl.cc(128)] ContextResult::kTransientFailure: Failed to send GpuControl.CreateCommandBuffer.
[3452:16392:0827/223958.023:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(273)] MutablePO2TS::RefreshTokenIsAvailable
[3452:16392:0827/223958.031:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(273)] MutablePO2TS::RefreshTokenIsAvailable
[3452:16392:0827/223958.031:VERBOSE1:data_type_manager_impl.cc(477)] Typed URLs disabled due to configuration constraints: Datatype preconditions not met.
[3452:16392:0827/223958.031:VERBOSE1:data_type_manager_impl.cc(190)] Typed URLs disabled due to configuration constraints: Datatype preconditions not met.
[3452:16392:0827/223958.031:VERBOSE1:data_type_manager_impl.cc(477)] Managed User Settings disabled due to configuration constraints: Datatype preconditions not met.
[3452:16392:0827/223958.032:VERBOSE1:data_type_manager_impl.cc(190)] Managed User Settings disabled due to configuration constraints: Datatype preconditions not met.
[3452:16392:0827/223958.032:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(273)] MutablePO2TS::RefreshTokenIsAvailable
[3452:16392:0827/223958.032:VERBOSE1:data_type_manager_impl.cc(477)] Typed URLs disabled due to configuration constraints: Datatype preconditions not met.
[3452:16392:0827/223958.032:VERBOSE1:data_type_manager_impl.cc(477)] Managed User Settings disabled due to configuration constraints: Datatype preconditions not met.
[3452:16392:0827/223958.032:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(273)] MutablePO2TS::RefreshTokenIsAvailable
[3452:16392:0827/223958.032:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(273)] MutablePO2TS::RefreshTokenIsAvailable
[3452:16392:0827/223958.032:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(273)] MutablePO2TS::RefreshTokenIsAvailable
[3452:16392:0827/223958.033:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(273)] MutablePO2TS::RefreshTokenIsAvailable
[3452:16392:0827/223958.033:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(273)] MutablePO2TS::RefreshTokenIsAvailable
[3452:16392:0827/223958.037:ERROR:gpu_process_host.cc(956)] GPU process exited unexpectedly: exit_code=34
[3452:16392:0827/223958.037:WARNING:gpu_process_host.cc(1326)] The GPU process has crashed 1 time(s)
[3452:16392:0827/223958.045:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(273)] MutablePO2TS::RefreshTokenIsAvailable
[3452:16392:0827/223958.046:VERBOSE1:mutable_profile_oauth2_token_service_delegate.cc(273)] MutablePO2TS::RefreshTokenIsAvailable
[3452:3848:0827/223958.047:VERBOSE1:syncer.cc(67)] Downloading types Bookmarks, Preferences, Passwords, Autofill Profiles, Autofill, A

上图为近两天的报错的系统事件，出错概率为90%+，每次启动都小心翼翼，一旦出错，电脑无法操作，苦不堪言！

显示器驱动程序 igfxnd 已停止响应，并且已成功恢复。

系统信息：

CPU：AMD 2400G

显卡：DG1 

内存：16 GB * 2

系统：WIN 10 22H2

显卡驱动版本：31.0.101.4669

PS：起初怀疑是21H1太老，于是升级到22H2，驱动试过31.0.101.4644、31.0.101.4669、31.0.101.4577 ，问题依旧，气死我了！！

希望能提供一点帮助，早日解决问题。

[ya520]

你们是否可以使用AMD平台经行测试。比如使用AMD rx 5xxx 系列平台，然后采用一块Asus dg1。这样比较容易复现故障。因为现有的新驱动都会导致卡顿，在经过几次测试后大家都失去了耐心。并且目前30.0.100.9955能正常使用。所以大家应该都回退到该版本了。

------------------------------------------------------------------------------------------------------------------------------

Can you perform testing on an AMD platform, for example, using an AMD RX 5xxx series platform, and then using an Asus DG1? This would make it easier to reproduce the issue. The current new drivers are causing stuttering, and after several tests, everyone has lost patience. Currently, version 30.0.100.9955 is working fine, so everyone should roll back to that version.

[slide]

你想多了。AMD平台他们有，但是DG1的显卡，至少Intel在AZ的测试组是没有的。之前有DG1的问题，测试组不知从哪里借了一块，花了两周那卡到了测试部门，测试完当天又打包寄走了。如果必须用最新的驱动，你可以试试windows11，有些DG1的问题只出现在为win10上。

30.0.100.9955其实在windows10下也会有概率出现驱动重置的问题，或直接掉驱动黑屏的问题，只是概率非常非常非常小的edge case，只在视频播放器同时加载十几个视频后，才有概率出现。

[Jean_Intel]

Hello Everyone,

We would be more than happy to try and replicate the issue in case it is necessary, and we appreciate your feedback. However, before we proceed to look into this matter, we want to check if you can complete the recommendation we previously shared, as the information about the results will benefit us in further looking into your issue.

Best regards,

Jean O.

Intel Customer Support Technician

[Jean_Intel]

Hello Everyone.

We are checking on your thread to see if you have been able to test our recommendation shared in the thread before. Please note that the details and outcome after trying this recommendation will help us to have more insight into your issue, and we can further research this matter.

Best regards,

Jean O. 

Intel Customer Support Technician

[Jean_Intel]

Hello Everyone.

Since we have not received a response from you, we will now proceed to close this thread. If you require further information, open a new question as this thread will no longer be monitored.

Best regards,

Jean O. 

Intel Customer Support Technician

[slide]

请问op，能否给出您向chrome提交该问题的链接？用最新版4887驱动，在最新的chrome和edge上这个问题仍然存在。

[uyun]

没有问题链接，是通过Chrome的报告问题提交的，已经提了无数次了，感觉石沉大海