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2013 Discussions

Graphics card issues with Ultra 5 125H Intel ARC graphics card

s422
Beginner
1,060 Views

@VonM_Intel 

It can now be confirmed that it is an issue with the webview, possibly due to hardware acceleration. WPS cannot use softened edges after disabling webview. The WPS I am using is the latest version downloaded from the official website. 

 

Re:Graphics card issues with Ultra 5 125H Intel ARC graphics card - Intel Community

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VonM_Intel
Moderator
966 Views

Hi, s422.

I appreciate your update from our earlier discussion. Could you let us know if the problem is still occurring? Additionally, could you share the steps you've taken to address the issue? Your insights could be invaluable to us and others in the community facing a similar issue.


Best Regards,

Von M.

Intel Customer Support Technician


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VonM_Intel
Moderator
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Hi, s422.

I hope you are doing fine.


Were you able to check the previous post?

Kindly let us know if you still need assistance.


Best Regards,

Von M.

Intel Customer Support Technician


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VonM_Intel
Moderator
658 Views

Hi, s422.

I trust you're doing well.

I have not heard back from you, we will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.


Best regards,

Von M.

Intel Customer Support Technician


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