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227 Discussions

Intel ARC A770 temp

Tachman1973
Beginner
428 Views

Hi, I'm using Topaz Video enchanced GPU temperature is 76/78 C is it a safe temperature?

0 Kudos
9 Replies
LuisGustav_A_Intel
385 Views

Hello Tachman1973,  

 

Thank you for contacting Intel Technical Support for graphics.  

 

I understand you might experience high-temperature problems with Intel® Arc™ A770 Graphics. We are glad to assist.  

  

In order to investigate further, Please download, run and reply back attaching the .txt file of the tool Intel® System Support and a graphics report (For download go the link https://www.intel.com/content/www/us/en/download/18377/25293/intel-system-support-utility-for-window... ).  

  

Thank you for choosing Intel. 

 

Best regards, 

 

Luis A. 

Intel Customer Support Technician.  


Tachman1973
Beginner
321 Views

Hello, I am sending the result of this test

Tachman1973
Beginner
297 Views

Hi, I do not really understand the questions,
I sent a file with information about the hardware and system test
but no help and answer I did not receive so I do not know how to answer the question asked?

LuisGustav_A_Intel
288 Views

Hello Tachman1973, thank you for the response.

 

The system report is useful in terms of reproduction of a certain problem/comparing system behavior with alike software driver/firmware, etc

 

I am still investigating this to provide you with proper information, as soon as ready I will share post some updates. But in general, if you put the hardware component in a highly intensive task like rendering/transcoding is expected the temperature levels rise.

 

Best regards, 

 

Luis A.

Intel Customer Support Technician.


Tachman1973
Beginner
272 Views

I understand all this, I work 25 years with video, everything ok. but I have next to rtx'a 37070 Ti and there is at the level of 60 degrees if the temperature in Intel Arc a770 when redering is say about 78/80 degrees is ok, 

there is no problem. The cases are very large and airy, so under this account it is ok. I write only because I have fear whenever I see such temperatures. 
 
Best regards
Tachman1973
Beginner
217 Views

Hi, once again I ask if the temp. up to 80 degrees Celsius during GPU calculations is a safe temperature? Best regards

LuisGustav_A_Intel
193 Views

Hello Tachman1973,


Thank you for your patience.


As soon as possible, let me investigate further to provide accurate information.


Best regards,

Luis A.

Intel Customer Support Technician.


LuisGustav_A_Intel
133 Views

Hello Tachman1973,


I appreciate your patience, in the investigation of the concern. That temperature is considered normal, The threshold for this Intel® Arc Graphics is 90 C.


I will remain attentive if you have a comment about it?


Best regards,

Luis A.

Intel Customer Support Technician.


LuisGustav_A_Intel
8 Views

Hello Tachman1973, 

 

Greetings

 

Upon checking, looks you don’t have additional concerns and we have provided accurate information about temperature level for your Intel® Arc™ A770 Graphics. This thread will no longer be monitored. If you need further support, please post a new question to provide assistance.     

  

Thank you for choosing Intel. 

 

Best regards, 

 

Luis A. 

Intel Customer Support Technician.  


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