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No animations in sekiro

Mr_Faceless
Beginner
426 Views
I don't see animations(I can hear danger sense sound but don't see kanji symbol, when I use mortal blade it doesn't show the red slash and many other animations are missing) in sekiro shadows die twice ?Does anyone know a fix , my rig has msi b550 motherboard, Intel arc a750 , and ryzen 5 3500?
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7 Replies
Caguicla_Intel
Moderator
368 Views

Hi Mr_Faceless,

 

Thank you for posting in Intel Communities!

 

We are dedicated to resolving the issue you've encountered with our game, and to do so effectively, we would need some additional information from you. Please provide the following details:

 

1. Could you specify when you first noticed the problem? Also, have you been able to play the game without any issues prior to this? Understanding whether this is your first attempt or if the game was previously functioning well will help us tailor our approach to your inquiry.

2. Have you undertaken any troubleshooting steps on your own? If so, please list them so we can expedite the process and avoid repeating these steps in the future.

3. Please share the version of the current graphics driver installed.

 

We look forward to your response.

 

Best regards,

 

Caguicla C.

Intel® Customer Support Technician


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Mr_Faceless
Beginner
360 Views
1.The problem was since the first time I started playing. I played the whole game with the issue
2.No
3.Version - 31.0.101.5379
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Caguicla_Intel
Moderator
335 Views

Hello Mr_Faceless,

 

Thanks for your reply.

 

We have the most recent driver, version 31.0.101.5522, available for download. Could you please attempt to install it and see if it resolves the issue? While this may not be a definitive solution, it will help us determine if the problem is related to the driver.

 

Furthermore, if the issue continues, kindly provide the following information:

 

  • Game Setting:

Minimum Requirements Link:

Distribution Service (example: Steam / Origin / Epic / XboxGamePass / Ubisoft Connect): 

Graphic Quality (Low, Medium, High, Ultra):

Resolution (1920x1080, 3840x2160):

Vsync (On/Off): 

Window Display Configuration (Fullscreen / Windowed/ Borderless Windowed):

  • If possible, could you capture and share a video demonstrating the problem as soon as you start the game?
  • System Support Utility (SSU) log of your system. This will allow us to check your system details and configuration. You can refer to the instructions below on how to extract the SSU logs.

How to get the Intel® System Support Utility Logs on Windows*

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

 

Hoping to hear from you soon.

 

Best regards,

 

Caguicla C.

Intel® Customer Support Technician


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Mr_Faceless
Beginner
305 Views
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Caguicla_Intel
Moderator
244 Views

Hello Mr_Faceless,

 

Thanks for your response.

 

How about the Game Settings as requested below? Kindly share this with us so we can continue with the investigation.

 

Minimum Requirements Link:

Distribution Service (example: Steam / Origin / Epic / XboxGamePass / Ubisoft Connect):

Graphic Quality (Low, Medium, High, Ultra):

Resolution (1920x1080, 3840x2160):

Vsync (On/Off):

Window Display Configuration (Fullscreen / Windowed/ Borderless Windowed):

 

Best regards,

 

Caguicla C.

Intel® Customer Support Technician


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Caguicla_Intel
Moderator
179 Views

Hello Mr_Faceless,

 

I am just checking to see if you read our previous reply. If so, please provide the information we request so we can continue checking this request.

 

Best regards,

 

Caguicla C.

Intel® Customer Support Technician


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Caguicla_Intel
Moderator
89 Views

Hello Mr_Faceless,

 

Good day!

 

Since there hasn't been any communication from you in the last several days, we are going to close this discussion. Should you require further assistance later on, kindly initiate a new inquiry, as we will no longer be tracking this conversation.

 

Best regards,

 

Caguicla C.

Intel® Customer Support Technician


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