small Intel Arc temperature improvements

[addelucas123]

Let's see if we can improve the Intel Arc temperature. As I told you, the temperature has improved and remains at 75 degrees Celsius for a maximum of 4 hours at a time, but I would like to improve the temperature a little more, 70 to 73 degrees with a peak of 74, like this constantly. If I repeat that the temperature has improved but we must improve, I congratulate you a thousand times, but you must also make a small temperature improvement. And since we are at it, I would like to implement it as if it were within Intel Software. AMD well the same but with XeSS 2 or Frame Generation activate it, for example in games, and more things that you should add

[JeanetteC_Intel]

Hello addelucas123,

Thank you for posting in Intel Communities.

I understand that you are trying to improve the temperature of your Intel Arc Graphics card. For me to provide an appropriate fix and/or answer, please help share the missing key information below:

1) What ARC Graphics card model are you having high temperature issue.

2) Please share important information such as the system components and applications running when you observe the issue.

3) What steps have been taken to try in resolving this issue?

4) What application is used to monitor the high temperature?

You may also check this article below:

Overheating and Thermal Issues on Intel® Arc Graphics.

I will wait for your reply.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[addelucas123]

Good afternoon, I'm David I tell you, the temperature has improved quite 75 and 76 degrees Celsius demanding game, very well on the part of you and the engineers, but should it improve more in temperature with a maximum 68 to 70 degrees Celsius, because I say that? because the graphic competition like NVIDIA RTX 3060 Ti consumes practices just like Intel Arc A770 16GB, but the temperature that NVIDIA RTX 3060 Ti has consuming 190 to 200 watts that is to say playing remains 70 73 degrees, That's why I want you with the Intel Arc A770 LE 16GB to be the same, That is to say the default one brings 190 watts or limit power, because let's see if it can be 68 to 70 grads Celsius, That is to say the Intel Arc A770 16 GB LE chart that improves the temperature, if it has improved The temperature now reaches me 75 and 76 degrees demanding game, but you must improve the temperature further.

1. Model: Intel Arc A770 16GB LE Limited Edition
2. Software Intel Graphics
3. I open Intel Graphics software and go to the performance tab
4. the drivers are the latest version Intel Arc A770 16GB LE Limited Edition 32.0.101.6449/6256

[addelucas123]

I'm going to send you a link, so you can see what I mean by improving temperature, that is, if my Intel Arc A770 16GB LE Limited Edition graphics card is 225 W and when playing it sets 190 W in demanding games like cyberpunk 2077, RDR2 or other games and it remains at 75 and 76 degrees because I want that temperature to be minus 68 to 70 degrees consuming 190 W, to Compare the Intel Arc A770 16GB LE graphics vs RTX 3060 Ti. We must continue to improve the temperature even more, more or less achieving 68 to 70 degrees Celsius or even less than 65, And yes, it has improved in terms of temperature, but I still have to do more tests, especially when summer arrives, which is where it suffers the most, also tell engineers to test the temperature and compare both NVIDIA RTX 3060 Ti graphics vs Intel Arc A770 16GB LE or Intel Arc B580 try it, and see how it can be improved, I know that the power issue can be improved or something like that through drivers, and please check the other Indiana Jones thread, which no one can answered

[JeanetteC_Intel]

Hello addelucas123,

I appreciate your sharing your feedback/suggestion on how to improve the Intel ARC Graphics temperature. I'll gather all the information you shared and will into this internally for now. I'll post an update once available.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[addelucas123]

Good afternoon, could I reply to Indiana Jones, that I want to send a video so she can see the performance that is super low, you have to comment, I will pass the link from here and you will pass it on the other side, because it won't let me send more comments , greetings

https://www.youtube.com/watch?v=MSH_j27WDRs&ab_channel=DavidPradosDeLucas 

[VonM_Intel]

Hi, addelucas123.

I appreciate you for sharing the link and I’m glad to hear the temperature has improved to 75-76°C under demanding gaming conditions. I understand your goal of reducing the temperature further, ideally to 68-70°C, and I appreciate you sharing your comparison with the NVIDIA RTX 3060 Ti’s performance. To clarify, the Intel Arc A770 16GB LE's higher power consumption (225W) compared to the RTX 3060 Ti (190-200W) may contribute to the temperature difference, especially during demanding games like Cyberpunk 2077 and RDR2. However, achieving a temperature range closer to 68-70°C while maintaining similar power consumption is definitely an important optimization goal, and we will pass your feedback along to the engineers for further review.

Let me know if there's anything else I can assist with in the meantime.

Best regards,

Von M.

Intel Customer Support Technician

[addelucas123]

good days, because I don't get the RDR2 and Cyberpunk 2077 68 and 60, I get 75 and 76 degrees, I think I play it 2560x1440p that is 2K native, I would like it to improve or tips configuration, on the other hand, hurry with improved performance in the Intel Arc A770 charts give a hit on the table, because 2K should go 2K everything to maximum Cyberpunk 2077 with RT with XesSS quality should go 70 FPS, we'll go I have to overcome Intel Arc A770 16GB LE to RTX 3060 Ti 4% and 6% to the RTX 4060.

[VonM_Intel]

Hi, addelucas123.

Thank you for sharing your feedback and the screen recording. I’ve reviewed your case and would like to clarify a few details:

1. Could you confirm if the game shown in the screen recording is Indiana Jones? If so, is it specifically Indiana Jones and the Great Circle?
2. Which digital distribution service are you using to play this game (e.g., Steam, Epic Games Store, etc.)?
3. If possible, could you provide CapFrameX data for this game? This will help us analyze performance metrics more thoroughly and identify any issues

Best regards,

Von M.

Intel Customer Support Technician

[addelucas123]

Good morning, I am going to attach 3 images, so you can see the performance, etc., it goes from 40 to 45 FPS and some areas drop to 30 FPS, resolution 2560x1440p, that is, 2k native, This needs to be improved with more drivers, more performance, The performance is a little poor, I need fluidity at least 63 65 FPS and with upscaling 70 FPS, I repeat native in 2K

greetings

David

1. Confirmed that Indiana Jones and the Great Circle is recorded

2. Steam

[VonM_Intel]

Hi, addelucas123.

Thank you for providing the details and images. I understand you're looking for improved performance at 2K resolution (2560x1440p) with a consistent frame rate of at least 63-65 FPS, and ideally reaching 70 FPS with upscaling. 

I’ll need to conduct additional research on this issue and post an update in this thread once I have more information.

Best regards,

Von M.

Intel Customer Support Technician

[addelucas123]

Let's see if it's true that you're going to improve performance on the inside, and by favoy improve temperature as we talked about

[VonM_Intel]

Hello, addelucas123.

Thank you for providing the CapFrameX file. Upon review, I noticed that the file is quite short, lasting only about 20 seconds. In order to properly investigate and analyze the issue, could you please share a CapFrameX file that captures at least 5 minutes of gameplay?

Additionally, I’ll need full screenshots of your game settings to help replicate the issue on our end. Instead of sending individual screenshots, please provide the full CapFrameX file with the settings included. This will allow us to proceed with a more thorough investigation.

Thank you for your cooperation.

Best regards,

Von M.

Intel Customer Support Technician

[addelucas123]

Good morning,  I understand that you want it to last 5 minutes, but it is very minutes, And I am going to give you several files and screenshots just as you said, but you must keep in mind that I do not know how to use CapFrameX, You must understand, that more or less for you to do an idea that you must create these files or communicate internally, or test internally, etc. I will pass you on again as you said, but we return to the same topic, this must be improved by drivers and hurry up to implement it. XeSS is in the game Indiana Jones and the Great Circle

Greetings

David

[VonM_Intel]

Hello, addelucas123.

Thank you for your patience and for being willing to provide the necessary files and screenshots, even though you are not familiar with CapFrameX. I completely understand it and I appreciate you continuing to work with us on this. I understand that you feel the issue should be resolved through driver improvements, and I assure you that I am actively working on this with our development team. We're aware of the importance of XeSS for games like Indiana Jones and the Great Circle, and we’re prioritizing driver updates to improve performance.

Please feel free to send over the files you have when you're ready, and I will continue my investigation on my end. In the meantime, rest assured that I am pushing for a quicker resolution. I will keep you posted once I have some additional information that can help fix the issue.

Thank you again for your cooperation and understanding

Best regards,

Von M.

Intel Customer Support Technician

[addelucas123]

I sent you capture of Indiana Jones and the big circle with the graphics what I have, and CapFrameX all that I sent you, I don't understand much, but the truth I would like you to please, tell the engineers at intel or improve the performance both 1080p and 1440p, And I saw the most famous page that Intel Arc A770 LE 16GB Limited Edition reaches 76 degrees Celsius, Also tell him to improve 69 and 70 degrees I let you allow 73 degrees, but my model reaches 76 degrees gaming mode, say him. improve that temperature 690 to 70 degrees at most 73 degrees, please and consume a little less if it consumes 190w or watts that consumes 180 watts 2400MHz 1440p in triple AAA play, or improve the energy, since the graphics are small small cooling

[VonM_Intel]

Hello, addelucas123.

Thank you for sharing the detailed information and your feedback. I understand that you're looking for improvements in both performance and temperature management for the Intel Arc A770 LE 16GB Limited Edition, particularly in 1080p and 1440p gaming, as well as reducing power consumption.

Regarding the temperature concerns, please note that as long as the card is operating within the specified limits, with the maximum allowable temperature being 90°C, this is considered normal behavior. We do not anticipate further optimizations on the temperature at this time, as the card is working within its designed parameters.

Regarding your experience with the performance in Indiana Jones, we understand that it is a demanding title. While future driver updates may improve performance, we cannot provide a specific ETA or guarantee a fix for this particular game at this time.

We appreciate your feedback, and we’ll continue to monitor performance improvements with upcoming driver releases.

Best regards,

Von M.

Intel Customer Support Technician

[addelucas123]

good days, let's see on the other hand, I would also like you to inform, that technical support and the developers of intel, will talk to me on internal, it is more I need to speak on internal intel, to talk implementation, I urgently need and loudly, that you speak on internal, implementations Red Dead Redemption 2, Indiana jones and the big circle, By the way the performance Days Gone horrible I need you to communicate it to internal or explain how to install to optimize and get maximum performance, for example if Days Gone uses DX11 to transfer it to Vulkan or DXVK

but I would like to speak internally to Intel, Why do I need that?, Because Nvidia speaks internally to the company Rockstar RDR2 to implement DLSS, because you still, it is more Rockstar already told me principle, users or players do not have the option to speak internally, only suggestions and suggestion ignores, because I want you to take a step

Greetings.

[RonaldM_Intel]

Hi @addelucas123 

For the performance issue with Indiana Jones and The Great Circle, I see you already made a post about it: https://community.intel.com/t5/Intel-ARC-Graphics/Improve-Intel-Arc-performance-Indiana-Jones-and-the-Great-Circle/m-p/1652626 . If there is an update we will post it there.

As for Red Dead Redemption 2, we have concluded the best possible performance the Intel Arc A770 GPU delivers on this title is to run it on DirectX 12 API and it is unlikely further improvements will show up anytime soon. Refer to this article in case this situation changes in the future. https://www.intel.com/content/www/us/en/support/articles/000097070/graphics.html

As for implementing XeSS, please keep in mind it is up to each game developer so please contact Rockstar directly for this topic.

As for Days Gone, I would like to set the right expectation with you and be as transparent as possible: it is unlikely we'll see further improvements in performance for this DirectX 11 title. By the way, it is up to the game developer to switch API from DirectX 11 to Vulkan so this is impossible for Intel.

I know this is not the kind of response one would expect to receive but I do hope you understand our development resources are focused on addressing issues with the most popular games and apps, hence development priorities can shift and some reports can get de-prioritized.

I'll close this thread now.

[Ernesto_C_Intel1]

Hi @addelucas123,

Thank you for sharing your feedback. I'll raise internally along with our investigation with the game Indiana Jones.

Feel free to contact us if you have any concerns or questions.

Regards,

Ernesto C.

Intel Customer Support Engineer