Student License Issue

[Chris_Szalwinski]

Hello,

I hope that you can help me. I am using Intel Parallel Studio XE 2020 in my college course.

One of my students is unable to access the download for Parallel Studio XE, while my other students have been successful. 

He has tried several times and each time has received a message asking him "to wait 2 business days". Please let me know how to proceed.

Thank you,

Chris

[PrasanthD_intel · Accepted solution]

Hi Chris,

For license and download related queries, could you please raise a ticket on online service centre they would be able to provide you with immediate support on this issue.

You could reach the online service centre at the below URL.

https://supporttickets.intel.com/or https://software.intel.com/en-us/support/priority-support

We are closing this issue here.

Regards

Prasanth