Intel® DevCloud
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DevCloud account got deactivated

mayavijx
Employee
447 Views

My devcloud account got deactivated saying, prohibited use such as cryptocurrency mining, data scraping, malicious program or tampering with Developer Cloud services, without doing any. Can I get it activated again. 

 

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Nurul_Intel
Moderator
387 Views

Hi mayavijx,

Thank you for reaching out to us.


We have unblocked your account now. Please go through the registration process again to create an account. Additionally, could you please elaborate on what you were doing prior to your account being deactivated?



Regards,

Nurul 


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mayavijx
Employee
294 Views

Hi,

 

I was running a python sample to read a pdf document. 
Is there any way to get all my data copied to the new account?

 

Thanks,

Maya

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Nurul_Intel
Moderator
260 Views

Hi mayavijx,


Unfortunately, we are unable to recover any stored data as all data is deleted once the account is terminated. We apologize for any inconvenience this may have caused. 



Regards,

Nurul



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Nurul_Intel
Moderator
131 Views

Hi mayavijx,


Thank you for your question. If you need any additional information from Intel, please submit a new question as this thread is no longer being monitored.



Regards,

Nurul


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