Intel® FPGA Software Installation & Licensing
Installation and Licensing that’s includes Intel Quartus® Prime software, ModelSim* - Intel FPGA Edition software, Nios® II Embedded Design Suite on Windows or Linux operating systems.
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Request for new license for Arria 10 failure

RayX
Beginner
292 Views

Hello,

I am having problems getting a new license file for Quartus Prime Pro to work on my Arria 10 soc dev kit.

 

When I go to: Self Service Licensing Center > Licenses > Find and Generate License by Activation Code, and put in either the ARM License Serial, which is in the format of: # 11X11-11111-1XX1X, or the serial number of the device, which is found on the side of the box, and below the bottom barcode, and is in the format of: 10ASXSoC11111, none of them works, and gives me an error: Error, Invalid License Activation Code. 

 

Any help would be appreciated!

Kind regards,

Ray

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AR_A_Intel
Employee
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Hi


We've received your private message and have sent a reply. We hope you receive it.


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AR_A_Intel
Employee
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We do not receive any response from you to the previous reply/answer that I have provided in private message. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you


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