Can I be added to oneAPI priority support and FPGA tools access?

[JSYOO]

Hello, I am a graduate student and wish to be added to oneAPI priority support and FPGA tools access.
Our lab started developing using Intel tools last year, and my supervisor has access to oneAPI priority support and FPGA tools.
However, I am trying out the Intel tools, but I don't have direct access to priority support. Also, tool downloads and licensing sometimes take weeks due to the necessity of going through my supervisor.
In this situation, I would like to know if I can get access to the tools, too.
 
Thank you

[BoonBengT_Intel]

Hi @JSYOO,

Thank you for posting in Intel community forum, hope all is well and apologies for the delayed in response.

As this forum is more toward the technical issues, however you can get further details and request for priority support for oneapi through the link below:

- https://www.intel.com/content/www/us/en/developer/get-help/priority-support.html

And as for FPGA related challenges, you can continue to utilize this forum.

On the link to download the oneAPI tool kit, please find it below:

- https://www.intel.com/content/www/us/en/developer/tools/oneapi/toolkits.html#gs.jfxj50

Hope that clarify.

Best Wishes

BB

[JSYOO]

In that case, can I get the privilege of accessing the FPGA tools?
As mentioned above, I will be responsible for the installation and licensing.

[BoonBengT_Intel]

Hi @JSYOO,

For more critical support we would advise to get in touch with our distributor for more details as the link below:

https://www.intel.com/content/www/us/en/partner/showcase/partner-directory/distributor.html#sort=relevancy&f:@sfdisticomponents_en=[Field%20Programmable%20Gate%20Array]

However if there is any technical challenges that you have mention installation and licensing, you may post a question in this forum and our engineer would be more than happy to assist on that.

Hope that clarify.

Best Wishes

BB

[BoonBengT_Intel]

Hi @JSYOO,

Greetings, just checking in to see if there is any further doubts in regards to this matter.

Hope your doubts have been clarified.

Best Wishes

BB

[BoonBengT_Intel]

Hi @JSYOO,

Greetings, as we do not receive any further clarification/updates on the matter, hence would assume challenge are overcome. Please login to ‘ https://supporttickets.intel.com/s/?language=en_US’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions. For new queries, please feel free to open a new thread and we will be right with you. Pleasure having you here.

Best Wishes

BB