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Boot Issue in DH67BL Board

idata
Community Manager
1,413 Views

Hi Friends,

I've a DH67BL board with i5-2500k CPU.Every thing was fine since purchase date (6 Months Before)...Last few days I am experiencing a graphic driver issue in windows 7 64bit ultimate.If the Intel graphic driver 3000 is installed the display fails but the windows boots up perfectly and I hear the log-in tone and its working perfectly with out displaying anything I started up with safe mode and removed the intel graphic driver and it works perfectly with the windows 7 native graphic driver.I had a doubt its a processor issue and downloaded a processor benchmark tool from intel and the processor test passed without issues.Then from yesterday when i power on the pc it doesn't even start up and turns off automatically.As a systems engineer My doubt its a board hardware issue...And I am going for a service center will they repair it or replace the board with a new one...As boards are factory made replacing the impaired components may lead to performance slowdown...Please share your views and previous experiences with the service centers...

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2 Replies
idata
Community Manager
183 Views

Hello BHARATH,

 

I understand that you want to know about service centers and possible complications of repairing the motherboards.

 

In regards to your inquire, Intel(R) does not offer to repair motherboards as there might be other complications involved and we do not recommend to try to repair them.

 

If you are experiencing problems with your Intel(R) motherboard it is better that you contact your local support and check your available warranty options.

 

http://www.intel.com/p/en_US/support/contact/phone?redirector_count=1& http://www.intel.com/p/en_US/support/contact/phone?redirector_count=1&

Regards.

 

PV 

idata
Community Manager
183 Views

Thanks for Replying...

 

I've the purchase bill and its still in warranty...
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