Intel Optane Memory

[Ekim]

Hi,

I was trying to add intel optane memory on my system, but I have received error code: 0XA008002D.

Below is the SSU save file for your info, but the storage devices was not detected.

# SSU Scan Information
Scan Info:
Version:"2.5.0.15"
Date:"10/16/2021"
Time:"00:00:05.1635679"

# Scanned Hardware
Computer:
BaseBoard Manufacturer:"ASUSTeK COMPUTER INC." (PRIME B250M-A)
BIOS Mode:"UEFI"
BIOS Version/Date:"American Megatrends Inc. 2001 , 07/14/2021"
CD or DVD:"Not Available"
Embedded Controller Version:"255.255"
Platform Role:"Desktop"
Processor:"Intel(R) Pentium(R) CPU G4600 @ 3.60GHz , GenuineIntel"
Secure Boot State:"Off"
SMBIOS Version:"3.0"
Sound Card:"Intel(R) Display Audio"
Sound Card:"Realtek High Definition Audio"
System Manufacturer:"System manufacturer"
System Model:"System Product Name"
System SKU:"SKU"
System Type:"x64-based PC"
- "Display"
Intel ® Graphics Driver Version:"23.20.16.4849"
- "Intel(R) HD Graphics 630"
Video Architecture:"VGA"
Video Memory:"Unknown"
Video Processor:"Intel(R) HD Graphics Family"
- "Memory"
Physical Memory (Available):"10.51 GB"
Physical Memory (Installed):"32 GB"
Physical Memory (Total):"31.88 GB"
- "BANK 0"
Capacity:"8 GB"
Channel:"ChannelA-DIMM1"

- "BANK 1"
Capacity:"8 GB"
Channel:"ChannelA-DIMM2"
Configured Clock Speed:"2400 MHz"

- "BANK 2"
Capacity:"8 GB"
Channel:"ChannelB-DIMM1"
Configured Clock Speed:"2400 MHz"
"
- "BANK 3"
Capacity:"8 GB"
Channel:"ChannelB-DIMM2"
Configured Clock Speed:"2400 MHz"

- "Motherboard"
Availability:"Running or Full Power"
BIOS:"2001, ALASKA - 1072009"
Caption:"Motherboard"
- "Chipset":"Intel(R)"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword="

Manufacturer:"ASUSTeK COMPUTER INC."
Model:"Not Available"
Part Number:"Not Available"
PNP Device ID:"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Product:"PRIME B250M-A"
Serial Number:"180322547300578"
Status:"OK"
Version:"Rev X.0x"
- "Networking"
Intel ® Network Connections Install Options:"Not Available"
Intel ® Network Connections Version:"Not Available"
Intel ® PROSet/Wireless Software Version:"Not Available"
- "Intel(R) 82575EB Gigabit Network Connection"
Availability:"Running or Full Power"
- "Caption":"Intel(R) 82575EB Gigabit Network Connection"

Manufacturer:"Intel Corporation"
Media Type:
Net Connection ID:"Ethernet 2"

- "Storage"
Not Available:

Samsung 980 Pro Nmve2

Samsung 860 EVO (2 pcs)

1TB Seagate Baracuda 

HK Vision 

Intel Optane Memory

...#SSU#...

Thanks;

[LeonWaksman · Accepted solution]

Verify the following:

1. The SATA Mode in BIOS is set to "Intel RST Premium with Intel Optane System" and the boot is set UEFI (rather than Legacy)

2. The HDD has GPT Partition rather than MBR.

3. Remapping is enabled.

4. Please follow the  Intel Optane Memory M Series Installation & User Guide

Leon