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my Intel(R) Optane(TM) memory service use a lot of cpu

alyouma
Beginner
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i open the task manager and i see my Intel(R) Optane(TM) memory service use greater than 60%

I have done a fullscan virus on Windows 10,
i install intel optane memory and storage management, But the loading is not complete and stuck here.I have been waiting for 6 hours. 

alyouma_0-1722912193605.png

so how to fix this problem? I'm worried about high CPU usage even though I only have one tab open in the Edge browser. please help me.

Here I attach the scan results of the Intel System Support Utility software.

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Simon-Intel
Employee
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Hello Alyouma,

 

Thank you for contacting Intel support.

 

Kindly note that the product you are referring to has reached end of interactive support.

 

Please note that when interactive support ends for a product or service, it typically means that we will no longer provide direct assistance or troubleshooting through interactive channels such as live chat, phone support, or interactive forums. However, you may be able to get a resolution from our community members.

 

Please refer to this article for further reference https://www.intel.com/content/www/us/en/support/articles/000097941/memory-and-storage/intel-optane-memory.html

 

Regards,

Simon

Intel Server Support

 

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