有一批Intel SSD硬盘需要升级固件，我想知道在属于intel家族的硬盘要在哪里获取最新固件？

[wuchuwei]

有一批Intel SSD硬盘需要升级固件，我想知道在属于intel家族的硬盘要在哪里获取最新固件？

我的硬盘都已经安装在dell的服务器perc阵列卡中。这些阵列卡都可以通过博通的megacli 工具管理阵列卡。megacli -PdFwDownload 可以用来升级硬盘的固件。我相获取适配megacli工具的intel硬盘固件。

[IntelSupport]

."请注意，我只能用英语支持你。我使用网络翻译工具翻译了这个回复，因此，可能有一些不准确的翻译。

我知道您有一批英特尔固态盘硬盘需要升级固件。

如果您可以指定英特尔固态硬盘的型号和名称，那将是一个很大的帮助。

您能否确认您是直接从英特尔购买的硬盘？

如果您有其他问题，请告诉我们。

谢谢

问候

Hayat

英特尔客户支持

*."Please be informed that I can only support you in English. I have used a web translation tool to translate this response hence, there may be some inaccurate translation."*

[IntelSupport]

Hello wuchuwei,

Regarding your thread, we are following up to find out if you were able to complete the actions, we previously recommended.

Please reply to this thread to confirm, so we can continue helping with a resolution. Looking forward to receiving your reply!

Thank you.

Regards,

Hayat

Intel® Customer Support

[IntelSupport]

Hello wuchuwei,

Kindly refer to below 2 links on the SSD firmware update.

How to Update the Firmware Using the Intel® SSD Firmware Update Tool

Intel® SSD Firmware Update Tool

Regarding your thread, we are following up to find out if you were able to complete the actions, we previously recommended.

Please reply to this thread to confirm, so we can continue helping with a resolution. Looking forward to receiving your reply!

Else if none, we will proceed for the case closure.

Thank you.

Regards,

Hayat

Intel® Customer Support

[IntelSupport]

Hi wuchuwei,

Since there are no response from your end, we will proceed to close the case.

Kindly open new thread if you have further questions.

Once the thread is closed, it will no longer be monitored by Intel.

Thank you.

Regards,

Hayat

Intel Customer Support