Quartus Prime Programmer Pro Edition (19.3.0) crashes when Auto Detect is clicked

[musthafavakeri]

Hi All,

When I clicked 'Auto Detect' button in Quartus Prime Programmer, Select Device pop-up window appeared. When I selected my device and clicked OK button, Quartus Prime Problem Report window appeared saying "Sorry! The Quartus Prime software quit unexpectedly". Following is the report:

Problem Details
Error:
Internal Error: Sub-system: PGMIO, File: /quartus/pgm/pgmio/pgmio_pcf_data_server.cpp, Line: 70
No PCF Info Found for NONE
Stack Trace:
0x63f5e: std::string::_Rep::_M_dispose(std::allocator<char> const&) [clone .part.0] (pgm_pgmio)
0x4808c6: (pgm_pgmio)
0x483481: PGMIO_PCF_DATA_SERVER::get_pcf_file_info(std::string const&, PGMIO_PCF_ENTRY**, bool) + 0x91 (pgm_pgmio)
0x39ed4d: PGM_PCF_CONTAINER::get_pcf_file_info(std::string) + 0xcd (pgm_pgmio)
0x3b7d51: PGM_CHAIN_ELEMENT::setup_cfi_child_device(std::string*, unsigned int, bool) + 0x611 (pgm_pgmio)
0x81c2c: PGMWQ_FRAME_WND::add_child_devices(std::vector<PGM_CHAIN_ELEMENT*, std::allocator<PGM_CHAIN_ELEMENT*> >) + 0x444 (pgm_pgmwq)
0xacd6e: PGMWQ_FRAME_WND::add_device_list(unsigned int, AJI_DEVICE*, bool, std::string*, bool, bool) + 0x1508 (pgm_pgmwq)
0xc9063: PGMWQ_FRAME_WND::standalone_auto_detect(bool, std::string*, bool) + 0x3b5 (pgm_pgmwq)
0xd17e5: PGMWQ_FRAME_WND::on_auto_detect_action() + 0xfd (pgm_pgmwq)
0xdf32a: PGMWQ_FRAME_WND::qt_static_metacall(QObject*, QMetaObject::Call, int, void**) + 0x11c (pgm_pgmwq)
0x2ac9c9: QMetaObject::activate(QObject*, int, int, void**) + 0x659 (Qt5Core)
0x2436b2: QAbstractButton::clicked(bool) + 0x42 (Qt5Widgets)
0x2438e4: QAbstractButtonPrivate::emitClicked() + 0x34 (Qt5Widgets)
0x24558e: QAbstractButtonPrivate::click() + 0xce (Qt5Widgets)
0x24570d: QAbstractButton::mouseReleaseEvent(QMouseEvent*) + 0xfd (Qt5Widgets)
0x199428: QWidget::event(QEvent*) + 0x1f8 (Qt5Widgets)
0x15abcc: QApplicationPrivate::notify_helper(QObject*, QEvent*) + 0x9c (Qt5Widgets)
0x1625fd: QApplication::notify(QObject*, QEvent*) + 0x66d (Qt5Widgets)
0x280ef8: QCoreApplication::notifyInternal2(QObject*, QEvent*) + 0x108 (Qt5Core)
0x161702: QApplicationPrivate::sendMouseEvent(QWidget*, QMouseEvent*, QWidget*, QWidget*, QWidget**, QPointer<QWidget>&, bool, bool) + 0x212 (Qt5Widgets)
0x1b3802: QWidgetWindow::handleMouseEvent(QMouseEvent*) + 0x442 (Qt5Widgets)
0x1b65e3: QWidgetWindow::event(QEvent*) + 0x2a3 (Qt5Widgets)
0x15abcc: QApplicationPrivate::notify_helper(QObject*, QEvent*) + 0x9c (Qt5Widgets)
0x162260: QApplication::notify(QObject*, QEvent*) + 0x2d0 (Qt5Widgets)
0x280ef8: QCoreApplication::notifyInternal2(QObject*, QEvent*) + 0x108 (Qt5Core)
0x12e047: QGuiApplicationPrivate::processMouseEvent(QWindowSystemInterfacePrivate::MouseEvent*) + 0x627 (Qt5Gui)
0x12f5f5: QGuiApplicationPrivate::processWindowSystemEvent(QWindowSystemInterfacePrivate::WindowSystemEvent*) + 0x105 (Qt5Gui)
0x10b1fb: QWindowSystemInterface::sendWindowSystemEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 0xcb (Qt5Gui)
0x68fb3: QXcbUnixEventDispatcher::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 0x23 (Qt5XcbQpa)
0x27f85a: QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 0xea (Qt5Core)
0x288250: QCoreApplication::exec() + 0x80 (Qt5Core)
0x416b5b: pgmwq_main(int, char const**) + 0x7f (quartus_pgmw)
0x3ef00: msg_main_thread(void*) + 0x10 (ccl_msg)
0x41114: msg_thread_wrapper(void* (*)(void*), void*) + 0x6e (ccl_msg)
0x11f0c: mem_thread_wrapper(void* (*)(void*), void*) + 0x5c (ccl_mem)
0xc728: err_thread_wrapper(void* (*)(void*), void*) + 0x27 (ccl_err)
0x6d85: thr_thread_wrapper + 0x15 (ccl_thr)
0x41c90: msg_exe_main(int, char const**, int (*)(int, char const**)) + 0x148 (ccl_msg)
0x416abd: main + 0x26 (quartus_pgmw)
0x22555: __libc_start_main + 0xf5 (c)
0x4028c9: (quartus_pgmw)

End-trace

Executable: quartus_pgmw
Comment:
None

System Information
Platform: linux64
OS name: CentOS Linux
OS version: 7

Quartus Prime Information
Address bits: 64
Version: 19.3.0
Build: 222
Edition: Pro Edition

Thanks,

Musthafa

[ShafiqY_Intel]

Hi Mustafa,

Intel Quartus Prime software did not support OS CentOS Linux. 

Please refer to following link for Intel Quartus supported Operating System(OS):

https://www.intel.com/content/www/us/en/programmable/support/support-resources/download/os-support.html

Regards,

Shafiq