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Quartus Web Edition MSVCR100.dll missing

Altera_Forum
Honored Contributor II
2,776 Views

Subject says it all. Well most. This is on a brand new Windows 7 Ultimate, Service Pack 1, installed this morning in a VM, with a downloaded copy of Altera Quartus 14.1.0. I run the installer and everything is fine. I ask to put a desktop icon on and there it is. I double-click it and... 

 

"The program can't start because MSVCR100.dll is missing from your computer. Try reinstalling the program to fix this problem." -- with an OK button. 

 

The DLL is in the bin32 but not the bin64, and making a copy there makes the situation worse. No amount of reinstall (even asking for the paid version) makes any difference other than burning about 20 minutes of time.
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6 Replies
Altera_Forum
Honored Contributor II
1,015 Views

You need to install visual c++ redistributable 2010 and/or 2012. Make sure you have the 64bit version installed as well as the 32bit version.

Altera_Forum
Honored Contributor II
1,015 Views

 

--- Quote Start ---  

You need to install visual c++ redistributable 2010 and/or 2012. Make sure you have the 64bit version installed as well as the 32bit version. 

--- Quote End ---  

 

 

I am having the same problem (using Win 8.1). I visited this site for what was recommended (http://www.microsoft.com/en-us/download/details.aspx?id=30679), and tried to install all 3 files. First 2 succeeded, but the 3rd on says it is not for my version of Windows and fails; I can not find anything on the internet about a different version. After this, launching Q Web gives the same error (even tried rebooting PC). 

 

So I am stuck not being able to run the Quartus Web
Altera_Forum
Honored Contributor II
1,015 Views

On that link you don't want the third one, it is for ARM PCs! 

 

For Windows 8, I think you need the 2013 one: 

http://www.microsoft.com/en-us/download/details.aspx?id=40784 

 

If that doesn't work, try the 2010 one: 

http://www.microsoft.com/en-us/download/details.aspx?id=14632 

 

EDIT: 

It seems it should be the 2010 one that you need - MSVCR100 is 2010.
Altera_Forum
Honored Contributor II
1,015 Views

Thanks for your reply (I did not select the 3rd one when I tried this again.) So after trying the one for 2013, it still h as the same problem. Then I tried the 2010 one, an d it did nto fix the problem. 

 

Any other ideas? Did I need to uninstall the 2013 before trting the 2010 one? Do I need to reinstall Quartus after do this? 

 

Dave 

 

 

--- Quote Start ---  

On that link you don't want the third one, it is for ARM PCs! 

 

For Windows 8, I think you need the 2013 one: 

http://www.microsoft.com/en-us/download/details.aspx?id=40784 

 

If that doesn't work, try the 2010 one: 

http://www.microsoft.com/en-us/download/details.aspx?id=14632 

--- Quote End ---  

Altera_Forum
Honored Contributor II
1,015 Views

OK - using the 2010 version (and a PC reboot) now enables Qurtus to run on my Win 8.1 without this error. 

 

Thanks
Altera_Forum
Honored Contributor II
1,015 Views

In my case I have Windows 7 Ultimate running on a VM in an iMac. I had installed the latest 2013 32 and 64 bit, but for some reason that did not help. I removed them with the control panel / uninstall program, then I went back and did both the 32-bit and 64-bit for 2010. Comes right up now. So just FYI you may have to fiddle with things to get the right combination. Incidentally, if I run version 13 in a VM with an old copy of XP it is faster than version 14 in a VM running 7. So if you're in the same boat that I am you could just do with version 13.

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