Unable to install drivers for QAT HW 2

[JoelNanthi123]

QAT PCI -> f3:00.0 Co-processor [0b40]: Intel Corporation Device [8086:4942] (rev 01)

Above is the QAT HW version 2 PCI in out ubuntu system. 

I downloaded the QAT HW 2 package from Intel website but installation still shows that there is not QAT_4xxx module installed. Can someone guide me on how i can correct this?

[Ronny_G_Intel]

Hi JoelNanthi123,

Thank you for contacting Intel Support.

I would recommend that you check the following website:

https://www.intel.com/content/www/us/en/support/articles/000096546/technologies/intel-quickassist-technology-intel-qat.html

I see that you are running on QAT HW 2.0 but please check https://www.intel.com/content/www/us/en/support/articles/000094285/technologies/intel-quickassist-technology-intel-qat.html to ensure that you are using the correct driver for your system.

If QAT HW 2.0 is correct, please refer to https://www.intel.com/content/www/us/en/content-details/632506/intel-quickassist-technology-intel-qat-software-for-linux-getting-started-guide-hardware-version-2-0.html and follow sections: 2 System Configuration and 3 Installation Overview.

I hope this helps.

Regards,

Ronny G

[Ronny_G_Intel]

Hi JoelNanthi123,

Just a quick follow-up: have you had a chance to review my previous note?

Regards,

Ronny G

[Ronny_G_Intel]

Hi JoelNanthi123,

Please inform me if you still require assistance with this issue; otherwise, I will proceed to close the internal ticket we created for it.

Regards,

Ronny G

[Ronny_G_Intel]

Hi JoelNanthi123,

I am closing the internal ticket we created for this issue as we have not received a response from you. 

If you still need assistance with this issue, please create a new community post, as we will no longer be monitoring this one.

Regards,

Ronny G