Intel® Rendering Toolkit
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30 Discussions

I9 14900k Crashing Constantly

Dhruv9898
Beginner
859 Views

Whenever I try to render a single 1080p footage, my PC crashes and results in a BSOD.
It's a CPU problem because I already tried switching the GPU and even completely removing them.

I can't even render one video, both in Premiere Pro and Media Encoder.
So, please help me as I just bought this CPU recently.

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AlHill
Super User
855 Views

Update your bios.

 

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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Dhruv9898
Beginner
815 Views

Here please help me its really urgent 

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Michael_C_Intel1
Moderator
854 Views

Hi Dhruv9898,

 

This forum is for software development with Intel's raytracing libraries found in the Intel Rendering Toolkit. It is unrelated to directly rendering compressed video with 3rd party software.

 

The products you have listed appear to be from the vendor, Adobe. You may wish to reach out to the software vendor/developer directly with an issue report, as we can't directly support 3rd party products. If there is an issue related to the CPU exposed by that software, the vendor will have to supply a reproducer to Intel.

 

Separately, I recommend reviewing vendor websites for your system components and applying best known firmware, hardware drivers, and configuration parameters. Systems with new products typically see updates rapidly.

 

-MichaelC

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Dhruv9898
Beginner
815 Views

Its crashing everything including games and rendering 
and the temp is mostly 100 degree
side note I have a pretty good AIO  

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Michael_C_Intel1
Moderator
809 Views

Hi Dhruv9898,

 

This Rendering Toolkit forum does not cover your issue... The support page for graphics devices or processors may be a suitable environment to address your issue... particularly if it is related to firmware, drivers, and configuration:

 

https://www.intel.com/content/www/us/en/support/contact-intel.html#support-intel-products_80939:80939

https://community.intel.com/t5/Graphics/bd-p/graphics

https://community.intel.com/t5/Processors/bd-p/processors

 

 

-MichaelC

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