Regarding the launch of llama 2 with hugging face.

[Prajwal1]

I have redeemed the coupon but still unable to launch the server.

I also tried using incognito mode on chrome and tried with various other browsers such as opera, firefox. I also tried it with ITDC console but that also isn't working(as suggested on the screen).

[Erza_Intel]

Hi Prajwal1,

Thank you for reaching out to us.

To further troubleshoot this issue, we would appreciate it if you could provide us with the following information. If not applicable, please use 'N/A'.

1. Cloud Account ID:
2. Account Tier:
3. URL to your JupyterHub:
4. Region (us-region-1/us-region-2/us-region-3/us-region-4):
5. Can the IDC support team access the instance and perform the required operations to validate or fix an issue if needed?
6. What time zone are you located in?
7. What country are you from?
8. Is this your first time launching the JupyterHub?
9. Severity level of the issue (Low/Medium/High/Critical):

The cloud account ID and account tier can be found by clicking on the profile icon on the top right side of the console. Please refer to the image below.

Regards,

Erza

[Erza_Intel]

Hi Prajwal1,

Thank you for your question. If you need any additional information from Intel, please submit a new question as this thread is no longer being monitored. 

Regards,

Erza