unable to run process in shared pool (idcbetabatch)

[Jatin_Yadav]

I'm not able to run vscode server, the process is being killed automatically, it was working fine 3-4 days ago, but not working now. I have tried re-installing the vscode cli but still it's being killed automatically.

[Sarven_Intel]

Hi Jatin_Yadav,

Thank you for contacting Intel® Customer Support. Could you please provide the following details before we can start troubleshooting? If not applicable, please use 'N/A'.

1. Severity level of the issue (Low/Medium/High/Critical):

2. Reservation details:-

- Instance type: 

- Instance/Resource ID:

- Start time:

-End time:

3. Contact details:-

- Primary contact (name/number/timezone):

- Backup contact (name/number/timezone):

4. Is there any important data stored on the instance?:

5. Can the IDC support team access the instance and perform the required operations to validate or fix an issue if needed?:

Regards,

Sarven

[Jatin_Yadav]

Hi sarven,

please find the required details below:

1. Severity level of the issue (Low/Medium/High/Critical): medium

2. Reservation details:-N/A (jupyter lab :free)

4. Is there any important data stored on the instance?: yes

5. Can the IDC support team access the instance and perform the required operations to validate or fix an issue if needed?: yes

[Sarven_Intel]

Hi Jatin_Yadav,

Thank you for your information. Did you use your Microsoft account or GitHub account to log in to Visual Studio Code? Also, did you unregister the tunnel connection using the command line "./code tunnel unregister" after you terminated your server?

Regards,

Sarven

[Jatin_Yadav]

Hi sarven,

Did you use your Microsoft account or GitHub account to log in to Visual Studio Code?

 I used github account to login to vscode server.

Also, did you unregister the tunnel connection using the command line "./code tunnel unregister" after you terminated your server?

No sarven, i didn't use the command ./code tunnel unregister.

Update: I tried to start the tunnel today and it worked (it was not killed). although I don't know what the issue was.

Thanks,

Jatin

[Sarven_Intel]

Hi Jatin_Yadav,

Thank you for your confirmation. I will proceed to close this case. Please open a new case if you have any further issues, and we'll be happy to help you.

Regards,

Sarven

[Sarven_Intel]

Hi Jatin_Yadav,

This thread will no longer be monitored since the issue has been resolved. If you need any additional information from Intel, please submit a new question.

Regards,

Sarven