Live photos iPhone

[Denka]

Hi! Is there any way to save live photos from iPhone via Intel app? When I click download and then try to send photos back to my phone they are not live photos anymore

[Mike_Intel]

Hello Denka,

Thank you for posting in Intel community Forum.

Before we proceed, let me gather some details.

1. Is it working fine before?
2. Have you tried other devices of those are working fine?
3. What are the troubleshooting steps that you tried before.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Denka,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Denka,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician