Intel® Unison™ App
Support for the Intel® Unison™ App, a Multi-Device Experience software product that allows users to connect their devices and collaborate between them.
88 Discussions

Unsion doesn't support PC's Bluetooth headset?

Kobesh
Employee
1,200 Views

When connecting my laptop's Bluetooth headset, Unison immediately gives the following error

Kobesh_0-1703144885006.png

 

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Alberto_R_Intel
Employee
1,162 Views

Kobesh, Thank you for posting in the Intel® Communities Support.


We will be more than glad to assist you with this matter. 


That is correct, as you can see in the user guide for the application, on page 36. under the "Limitations" tab, "the application does not support calls via wireless Bluetooth headset connected to the PC (Bluetooth headset connected to the phone is supported)" 

https://www.intel.com/content/dam/support/us/en/documents/software/Intel_Unison_UserGuide.pdf


Any questions please let me know.


Regards,

Albert R.


Intel Customer Support Technician



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Kobesh
Employee
1,143 Views

Thank you for confirming it, Alberto.

Can you share the reason for the gap in this?

This is very limiting one of the basic usages of Unison.

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Alberto_R_Intel
Employee
1,122 Views

Kobesh, You are very welcome. Thank you very much for your reply.


Sure. I will check if there is a reason why the application does not support calls via a wireless Bluetooth headset connected to the PC, or if it was a design decision and provide a response as soon as possible.


Regards,

Albert R.


Intel Customer Support Technician



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Alberto_R_Intel
Employee
1,109 Views

Hello Kobesh, I just received an update on this matter.


I just sent you an email. Please verify your inbox.


Regards,

Albert R.


Intel Customer Support Technician


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Ashish00734
Beginner
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