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Trying to setup EMA for the first time. I've installed certificates etc..etc.. and followed installation guide.
Getting an error when I try connect to a test endpoint.
Websocket connection could not be established. The URL used in web browser may be different from Intel® EMA server URL specified at Intel® EMA installation time.
I do get a similar message when I log into the console but it seems to login regardless.
The current URL used in login does not match the URL entered in Intel® EMA Settings. Cross-origin requests may get blocked. The URL in settings is https://emaserver.domain.com.au
Help please!
Cheers
Ben
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Hello Benjovy,
Thank you for posting on the Intel® communities.
To continue we will need the information below:
- What exactly is the EMA version you are working with?
- Please provide the exact AMT version being used on the endpoint(s).
- Is the EMA server installed on a physical server or on a virtual machine?
- How many endpoints are you planning to have in your environment?
- Is the test endpoint you mentioned provisioned in CCM (client control mode) or ACM (Admin control mode)
- We will require a screenshot of both errors you get one while trying to log in to EMA and one while trying to connect to your test endpoint
- Additionally, we are going to need a picture/screenshot of the enhanced key usage and the certification path of your PKI, secure, and root certificates.
- The logs below will be required as well:
- EMA logs from Server:
[System drive]\Program File(x86)\Intel\Platform Manager\EmaLogs
- EMA log from the endpoint:
[System drive]\Program Files\Intel\EMA Agent\EMAagentlog
Regards,
Victor G.
Intel Technical Support Technician
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Hello Benjovy,
Were you able to check the previous post?
Please let me know if you need further assistance.
Regards,
Victor G.
Intel Technical Support Technician
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Hello Benjovy,
We have not heard back from you.
If you need any additional information, please submit a new question as this thread will no longer be monitored.
Regards,
Victor G.
Intel Technical Support Technician
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