MFXVideoCORE_SyncOperation always failing with MFX_ERR_DEVICE_FAILED(-17) in win10

[Naresh_B_]

Hi,

I am recently facing issue with h264 encoding with intel media sdk in win10 which was working properly other than win10.

I ran simple_encode.exe with 

  h264 -i sample.yuv -o OutputEncodedFile -w 1280 -h 720 -hw which was not working(MFXVideoCORE_SyncOperation giving error -17 ) where as if I ran same with h264 -i sample.yuv -o OutputEncodedFile -w 1280 -h 720 -hw -d3d working without any issue.

Can somebody help me to trace the problem why encoder is giving error -17 with MFX_IOPATTERN_IN_SYSTEM_MEMORY

My machine config:

The following versions of Media SDK API are supported by platform/driver:

        Version Target  Supported       Dec     Enc

        1.0     HW      Yes             X       X

        1.0     SW      Yes             X       X

        1.1     HW      Yes             X       X

        1.1     SW      Yes             X       X

        1.3     HW      Yes             X       X

        1.3     SW      Yes             X       X

        1.4     HW      Yes             X       X

        1.4     SW      Yes             X       X

        1.5     HW      Yes             X       X

        1.5     SW      Yes             X       X

        1.6     HW      Yes             X       X

        1.6     SW      Yes             X       X

        1.7     HW      Yes             X       X

        1.7     SW      Yes             X       X

        1.8     HW      Yes             X       X

        1.8     SW      Yes             X       X

Graphics Devices:

        Name                                         Version             State

        Intel(R) HD Graphics 530                     10.18.15.4279       Active

System info:

        CPU:    Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz

        OS:     Microsoft Windows 10 Pro

        Arch:   64-bit

Installed Media SDK packages (be patient...processing takes some time):

        Intel« Media SDK 2016

        Intel« Media SDK 2016 R2

Installed Media SDK DirectShow filters:

Installed Intel Media Foundation Transforms:

  Intel« Hardware M-JPEG Decoder MFT : {00C69F81-0524-48C0-A353-4DD9D54F9A6E}

  Intel« Hardware VP9 Sync Decoder MFT : {07AB4BD2-1979-4FCD-A697-DF9AD15B34FE}

  Intel« Hardware VP9 Decoder MFT : {0C69E30B-A112-4A86-B496-35120CD745D5}

  Intel« Hardware VP8 Sync Decoder MFT : {451E3CB7-2622-4BA5-8E1D-44B3C41D0924}

  Intel« Hardware VP8 Decoder MFT : {6D856398-834E-4A89-8EE5-071BB3F58BE4}

  Intel« Quick Sync Video H.264 Encoder MFT : {4BE8D3C0-0515-4A37-AD55-E4BAE19AF471}

  Intel« Hardware H265 Encoder MFT : {BC10864D-2B34-408F-912A-102B1B867B6C}

[Anna_B_Intel]

Hi Naresh,

It seems like you have old driver. Update it to the latest version and try to run encoding one more time.

Best wishes,

Anna

[Naresh_B_]

Hi Anna,

I updated my media sdk to 1.19 from 1.16 but still 1.16 sdk loading when I MFXInit();

Do you have any Idea about this problem?.

Coming to my Issue,is it problem with SDK or Hardware?