No HW acceleration on HD Graphics 4000?

[richard_s_2]

I installed Intel Media SDK on a device with HD Graphics 4000 (specifically, a Microsoft Surface Pro which only has 1 display adapter, the Intel HD Graphics 4000), but it seems there is an issue with HW acceleration support:

C:\Program Files\Intel\Media SDK 2013\tools\mediasdk_sys_analyzer\x64>sys_analyz
er.exe
Intel Media SDK System Analyzer (64 bit)


The following versions of Media SDK API are supported by platform/driver:

        Version Target  Supported       Dec     Enc
        1.0     HW      No
        1.0     SW      Yes             X       X
        1.1     HW      No
        1.1     SW      Yes             X       X
        1.3     HW      No
        1.3     SW      Yes             X       X
        1.4     HW      No
        1.4     SW      Yes             X       X
        1.5     HW      No
        1.5     SW      Yes             X       X
        1.6     HW      No
        1.6     SW      Yes             X       X

Graphics Devices:
        Name                                         Version             State
        Intel(R) HD Graphics 4000                    9.17.10.2867        Active

System info:
        CPU:    Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz
        OS:     Microsoft Windows 8 Pro
        Arch:   64-bit

Installed Media SDK packages (be patient...processing takes some time):
        Intel« Media SDK 2013 (x64)

Installed Media SDK DirectShow filters:
  Intel« Media SDK MP3 Decoder :
    C:\Program Files\Intel\Media SDK 2013\samples\_bin\x64\imc_mpa_dec_ds.dll
  Intel« Media SDK JPEG Decoder :
    C:\Program Files\Intel\Media SDK 2013\samples\_bin\x64\jpeg_dec_filter.dll
  Intel« Media SDK MPEG-2 Splitter :
    C:\Program Files\Intel\Media SDK 2013\samples\_bin\x64\imc_mp2_spl_ds.dll
  Intel« Media SDK H.264 Encoder :
    C:\Program Files\Intel\Media SDK 2013\samples\_bin\x64\h264_enc_filter.dll
  Intel« Media SDK MVC Decoder :
    C:\Program Files\Intel\Media SDK 2013\samples\_bin\x64\mvc_dec_filter.dll
  Intel« Media SDK AAC Decoder :
    C:\Program Files\Intel\Media SDK 2013\samples\_bin\x64\imc_aac_dec_ds.dll
  Intel« Media SDK MPEG-2 Decoder :
    C:\Program Files\Intel\Media SDK 2013\samples\_bin\x64\mpeg2_dec_filter.dll
  Intel« Media SDK MP4 Splitter :
    C:\Program Files\Intel\Media SDK 2013\samples\_bin\x64\imc_mp4_spl_ds.dll
  Intel« Media SDK MPEG-2 Muxer :
    C:\Program Files\Intel\Media SDK 2013\samples\_bin\x64\imc_mp2_mux_ds.dll
  Intel« Media SDK MP4 Muxer :
    C:\Program Files\Intel\Media SDK 2013\samples\_bin\x64\imc_mp4_mux_ds.dll
  Intel« Media SDK H.264 Decoder :
    C:\Program Files\Intel\Media SDK 2013\samples\_bin\x64\h264_dec_filter.dll
  Intel« Media SDK MP3 Encoder :
    C:\Program Files\Intel\Media SDK 2013\samples\_bin\x64\imc_mpa_enc_ds.dll
  Intel« Media SDK AAC Encoder :
    C:\Program Files\Intel\Media SDK 2013\samples\_bin\x64\imc_aac_enc_ds.dll
  Intel« Media SDK MPEG-2 Encoder :
    C:\Program Files\Intel\Media SDK 2013\samples\_bin\x64\mpeg2_enc_filter.dll
  Intel« Media SDK VC-1 Decoder :
    C:\Program Files\Intel\Media SDK 2013\samples\_bin\x64\vc1_dec_filter.dll

Installed Intel Media Foundation Transforms:




Tips:
 - HW target does not work: If you expect it should, then make sure to install
   latest Intel gfx driver, and that Intel gfx is selected as primary driver
 - If Intel driver is associated with secondary adapter, make sure to
   initialize DirectX device used with Media SDK with corresponding adapter


Analysis complete... [press ENTER]

As you can see, HW acceleration is not supported though I believe my driver (9.17.10.2867) is up-to-date.   I find this confusing since my devices with HD Graphics 3000 have been working well.  How can I get HW acceleration to work?  Thanks.

[richard_s_2]

Fix: Windows Update did not get the latest Intel drivers.  I went to the Intel website to get the latest drivers and now it is working.

[Anthony_P_Intel]

Hi,

Your found the answer faster than I could respond.

Yes, we are aware of this issue and are working with Microsoft to ensure that future "Windows Update" drivers include full support for Media SDK API.  Thank you for letting us know this affected you.  Please do not hessitate to ask any questions about the MediaSDK on your Microsoft Surface Pro.

-Tony