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No HW support on Intel® Core™ i7-7700HQ Processor

Alex_K_3
Beginner
628 Views

Hi,

According to https://ark.intel.com/products/97185/Intel-Core-i7-7700HQ-Processor-6M-Cache-up-to-3_80-GHz Intel® Quick Sync Video is supported. Should i update the drivers ?

This is output of mediasdk_system_analyzer_32.exe :

Intel(R) Media Server Studio 2016 R2 - System Analyzer (32-bit)
 
 
The following versions of Media SDK API are supported by platform/driver
[opportunistic detection of MSDK API > 1.19]:
 
        Version Target  Supported       Dec     Enc
        1.0     HW      No
        1.0     SW      Yes             X       X
        1.1     HW      No
        1.1     SW      Yes             X       X
        1.2     HW      No
        1.2     SW      Yes             X       X
        1.3     HW      No
        1.3     SW      Yes             X       X
        1.4     HW      No
        1.4     SW      Yes             X       X
        1.5     HW      No
        1.5     SW      Yes             X       X
        1.6     HW      No
        1.6     SW      Yes             X       X
        1.7     HW      No
        1.7     SW      Yes             X       X
        1.8     HW      No
        1.8     SW      Yes             X       X
        1.9     HW      No
        1.9     SW      Yes             X       X
        1.10    HW      No
        1.10    SW      Yes             X       X
        1.11    HW      No
        1.11    SW      Yes             X       X
        1.12    HW      No
        1.12    SW      Yes             X       X
        1.13    HW      No
        1.13    SW      Yes             X       X
        1.14    HW      No
        1.14    SW      Yes             X       X
        1.15    HW      No
        1.15    SW      Yes             X       X
        1.16    HW      No
        1.16    SW      Yes             X       X
        1.17    HW      No
        1.17    SW      Yes             X       X
        1.18    HW      No
        1.18    SW      Yes             X       X
        1.19    HW      No
        1.19    SW      Yes             X       X
        1.20    SW      Yes             X       X
        1.21    SW      Yes             X       X
        1.22    SW      Yes             X       X
        1.23    SW      Yes             X       X
 
Graphics Devices:
        Name                                         Version             State
        Radeon Pro 555                               22.19.170.1536      Active
 
System info:
        CPU:    Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
        OS:     Microsoft Windows 10 Pro
        Arch:   64-bit
 
Installed Media SDK packages (be patient...processing takes some time):
        Intel(R) Media SDK 2017 R1
 
Installed Media SDK DirectShow filters:
 
Installed Intel Media Foundation Transforms:
 
 
 
 
Tips:
 - HW target does not work: If you expect it should, then make sure to install
   latest Intel gfx driver, and that Intel gfx is selected as primary driver.
 - If Intel driver is associated with secondary adapter, make sure to
   initialize DirectX device used with Media SDK with corresponding adapter.
 
 
Analysis complete... [press ENTER]
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Mark_L_Intel1
Moderator
628 Views

Hi Alex,

In general about KabyLake support, since you are on Windows 10, it should support. Please check following post for the detailed info.

https://software.intel.com/en-us/forums/intel-media-sdk/topic/735307

For your question, could you try to disable the AMD graphic card to see if you can get the Media SDK working?

Mark

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