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License issue for ARM DS-5

Altera_Forum
Honored Contributor II
1,249 Views

Hi, 

 

 

ARM-DS5 License issue.  

I had updated the license according to the "ug_soc_eds.pdf". But a Flexnet license error is thrown. 

 

 

Could you please guide in solving the issue.
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Altera_Forum
Honored Contributor II
472 Views

Are you using remote desktop? The flexlm error indicates that it seems like remote desktop is not supported for fixed arm-ds5 license. Not sure about this but maybe you can check with ARM license team.

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Altera_Forum
Honored Contributor II
472 Views

please go to https://silver.arm.com/, register an account, and you may start getting license support from there.

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Altera_Forum
Honored Contributor II
472 Views

you will get direct license related support from arm technical service team

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Altera_Forum
Honored Contributor II
472 Views

so already got any positive answer from the service ticket to silver arm?

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