I9--14900K CRC-Error while unpacking ZIP Files and Bluescreens - Hot CPU

[Gradye]

My System:

Gigabyte Z790 Aorus Elite AX ICE (BIOS F3)

Memory 2 x 24 GB GSkill F5-7600 Ram (DDR5-7600 / PC5-60800 DDR5 SDRAM UDIMM)

CPU Intel Core i9-14900K

GIGABYTE GeForce RTX 2080 GAMING OC 8G (GV-N2080GAMING OC-8GC)

Watercooling Sharkoon S90 RGB AIO 360 mm

Behavior:

At the beginning I still have a benchmark score with the Intel Extreme Tuning Tool in the standard settings of a little more than 8000 points, after I noticed the problems, I made the attempts to stabilize the system and get at least approximately suitable performance. Now I reach a maximum of 5000 points in the benchmark and notice that the system is unstable and even slower. I´m not only get CRC errors when unpacking ZIP files, but also regular bluescreens. Apps are closing without a message and the temperature is above the Limit, when idle, so that the power will reduce without a reason.

Tested:

I change the Thermal paste (Aairhut GX-14 Thermal Paste, 15.7W/m.k)

I have already tried several settings and adjusted the power limits. In the meantime I have switched off the INTEL Turbo function and still have an unstable system with not even close to the performance I paid for. The settings of ICCMAX, CEP, TVB from a Intel Chart. reduce even more performance, so that I am more comfortable on the road than I can say that I have a power CPU. Does anyone have any idea what I can do to get into the range I paid for?

[zzetta]

Yes, these values.

Your cooler is not working correctly, you are reaching 101c with not even 200w.

If your aio is connected to your USB interface I should see it in hwinfo. Show me the whole menu.

[Gradye]

No, its not connected to a USB interface

[zzetta]

It's imperative to connect it so we can see what's happening.

Also try to take some photos of the cooler in the motherboard, maybe we can see if something is installed wrong.

[zzetta]

Also show me a full hwinfo screenshot with all the stats. I need to see other things like vid and vcore, vout.

[Gradye]

As I mentioned in the titel, the temperatures are only a minor issue. The CRC errors during unpacking and programs simply exiting or not starting at all bother me. And only with Turbo Mode disabled, the CRC errors and program startup issues disappear. As I wrote earlier, I've tried this with several cooling methods. It would be quite a coincidence if the pump, air cooling, and memory all had defects, or if I were too clumsy when mounting the cooler.

[zzetta]

Maybe the baseline profile is persisting through the bios reflash. Turn off the PC, turn off the PSU, pull out the bios battery from the motherboard, press the power button for 10 seconds with psu off. Reinstall the bios battery, turn on PC. And then in windows give me a screenshot of hwinfo with voltages and temperatures, but after you stress the PC for a bit.

The picture you sent shows a very low vcore, yet the temps are still too high. 45c for not even 1v is suspect.

[Gradye]

That will have to wait, as I have an appointment. Thank you for your help so far, and I'll post the result when I get the chance. Have a great day!

[zzetta]

When you do the reset, you could try to reseat the cpu into the socket too, and then reapplying thermal paste and mounting the cooler.

[Gradye]

I've rechecked everything, including the water cooling. It cools sufficiently in another system, which has a less powerful CPU. So it seems I indeed have a defective water cooler. I've already requested a replacement as it's still under warranty. At the moment, I'm using an air cooler. However, this doesn't explain the CRC errors, automatic closing of programs, or the failure of programs to start when I activate the Intel Boost options. I've also limited the memory to 5500 MHz and haven't enabled XMP.

[zzetta]

I'm happy that you managed to find the cooling issue.

Now, make sure you have the latest bios for your gigabyte board, reset to defaults, then follow my guide to fix the instability issue specifically made for gigabyte motherboards.

You should settle around 55, 60 IA AC for maximum stability. That was the case for my chip. Yours might be stable at even lower values. Report back please.

[zzetta]

Forgot to add the link: https://community.intel.com/t5/Processors/Guide-Addressing-CPU-Instability-on-Gigabyte-Motherboards/m-p/1596899#M72311

[michealbraydenn]

It sounds like you've tried quite a few troubleshooting steps already. Have you considered reaching out to Intel's customer support? They might be able to provide solutions or insights into what could be causing the instability.

[ACarmona_Intel]

Hello Gradye,

It seems that you and @zzetta  have already performed thorough troubleshooting steps to fix the issue.

I have here articles that contain troubleshooting steps that might fix the issue. Upon verifying, I discovered that the majority of the troubleshooting methods in these articles had already been carried out by you. About this, kindly disregard the ones you have already completed:

• Troubleshooting and Solutions for Processor High Temperature and System Blue Screen in i-Café
• Blue Screen Error (BSOD) While Using Intel® Processors

Please let me know the result, and if you have any questions, please let me know.

Best regards,

Carmona A.

Intel Customer Support Technician

[Gradye]

Thank you for the information. I can't test it right now as I'm waiting for the new water pump. The values from @zetta's tip were set as default, so I left them as they were, I think it was 40 and 90. I don't remember exactly, but I still have the same issues. I'll report back once I've tested the suggestions. Have a nice day!

[zzetta]

You are supposed to increase IA AC load line, point by point until it doesn't crash anymore. So if the default is 40 on IA ac, you try 41. If it crashes youb increase it to 42 and so on until it doesn't crash anymore. I've got my 14700k stable at 55.

[ACarmona_Intel]

Hello Gradye,

Thank you so much for the quick response.

No worries; you may perform the recommended troubleshooting steps whenever you have the time.

Enjoy your day as well!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Gradye,

We are checking in with you to know if you have already performed the troubleshooting steps that we have provided or if you have any additional queries. Please know that we would be happy to assist you if you have any.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician