Intel® Processors, Tools, and Utilities
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Intel XTU wont start because drivers are not running


Hello there,

I have a problem with installing Intel Extreme Tuning Utility.

I installed Intel XTU and restarted my PC afterwards.

Next, when I tried to start XTU, the following error message showed up:

Unable to start Intel Extreme Tuning Utility because the driver are not running. A reboot may be necessary if Intel Extreme Tuning Utility was just installed, otherwise download and install the latest version of Intel Extreme Tuning Utility.


I did uninstall and install XTU a few times but to no avail.

I followed the uninstall instructions from the intel support page also with no success as no processes or files related to XTU remain on my PC after uninstalling.

I also tried to contact the support with Intel System Support Utility but the webpage gives me a connection error everytime I try to submit  the report via SSU.


Thanks a lot in advance.


Kind Regards



Here is my system if needed:


Operating System: Microsoft Windows 10 Education(10.0.19044 Build 19044)

Physical Memory (Installed): 16 GB

Processor: 12th Gen Intel(R) Core(TM) i5-12600K

System Type: x64-based PC


Total Installed Updates: 28 Updates - See Detailed View for more information

Display Adapter(s): Intel(R) UHD Graphics 770

                                    NVIDIA GeForce RTX 3070 Ti


System Manufacturer: Micro-Star International Co., Ltd.

System Model: MAG Z690 TOMAHAWK WIFI DDR4 (MS-7D32)


Network Adapter(s): Bluetooth Device (Personal Area Network) 10.0.19041.1

Intel(R) Ethernet Controller (3) I225-V #2

Intel(R) Wi-Fi 6 AX201 160MHz

Realtek USB GbE Family Controller


Disk(s): Samsung SSD 980 PRO 1TB 572,81 GB (available) 10.0.19041.789

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