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Performance Issues with i7 13700k

ThunderCat
Beginner
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Dear Intel

 

I am writing to express my concerns about the performance of my recently purchased i7 13700k processor. I have been experiencing significant performance issues, including FPS drops and freezing, while playing games such as Overwatch 2.

These issues have only recently begun to occur, and I am at a loss as to what the cause may be. I have ensured that all of my drivers are up to date and I am using the latest BIOS update (F29 12/22/23). I have also tried reinstalling the games in question. However, the problems persist.

I am quite disappointed with this experience, as I was expecting a much smoother and more responsive gaming experience with this high-end hardware. I would appreciate it if you could look into this matter and provide me with a solution.

Thank you for your time and attention to this matter.

 

13th Intel Core i7-13700k

NVIDIA GeForce RTX 4080

Gigabyte Z690 Gaming X DDR4 Motherboard

Memory RAM HyperX Fury DDR4 3200 MHz 64GB

WD Black SN850X NVMe M.2 3TB

Watercooler 360MM Gigabyte Aorus x360

 

 

 

 

 



 

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ACarmona_Intel
Moderator
362 Views

Hello ThunderCat,


Thank you for posting in our communities.


Please check your email inbox, as we have sent you a message regarding our concern.


Thank you, and have a great day ahead!



Best regards,

Carmona A.

Intel Customer Support Technician


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