Error (209015): Can't configure device for DE10-Nano Board (Cyclone V)

[AnandKulkarni]

PS C:\intelFPGA\21.1\quartus\bin64> ./quartus_pgm -m jtag -o "p;IntroEx.sof"
Info: *******************************************************************
Info: Running Quartus Prime Programmer
Info: Version 21.1.0 Build 842 10/21/2021 SJ Standard Edition
Info: Copyright (C) 2021 Intel Corporation. All rights reserved.
Info: Your use of Intel Corporation's design tools, logic functions
Info: and other software and tools, and any partner logic
Info: functions, and any output files from any of the foregoing
Info: (including device programming or simulation files), and any
Info: associated documentation or information are expressly subject
Info: to the terms and conditions of the Intel Program License
Info: Subscription Agreement, the Intel Quartus Prime License Agreement,
Info: the Intel FPGA IP License Agreement, or other applicable license
Info: agreement, including, without limitation, that your use is for
Info: the sole purpose of programming logic devices manufactured by
Info: Intel and sold by Intel or its authorized distributors. Please
Info: refer to the applicable agreement for further details, at
Info: https://fpgasoftware.intel.com/eula.
Info: Processing started: Tue Aug 6 11:40:27 2024
Info: Command: quartus_pgm -m jtag -o p;IntroEx.sof
Info (213045): Using programming cable "DE-SoC [USB-1]"
Info (213011): Using programming file IntroEx.sof with checksum 0x00B0259C for device 5CSEBA6U23@1
Info (209060): Started Programmer operation at Tue Aug 6 11:40:33 2024
Error (209015): Can't configure device. Expected JTAG ID code 0x02D020DD for device 1, but found JTAG ID code 0x4BA00477. Make sure the location of the target device on the circuit board matches the device's location in the device chain in the Chain Description File (.cdf).
Error (209012): Operation failed

[NurAiman_M_Intel]

We sincerely apologize for the inconvenience caused by the delay in addressing your Forum queries. Due to an unexpected back-end issue in our system, your Forum cases, along with others, did not get through as intended. As a result, we have a backlog of cases that we are currently working through one by one.

Please be assured that we are doing everything we can to resolve this issue as quickly as possible. However, this process will take some time, and we kindly ask for your patience and understanding during this period. The cases will be attended by AE shortly.

We appreciate your patience and understanding, and we are committed to providing you with the best support possible.

 Thank you for your understanding.

[NurAiman_M_Intel]

Hi,

May I know if you are still facing this issue?

Can you try to run the JTAG Chain debugger and provide the screenshot here.

Regards,

Aiman

[NurAiman_M_Intel]

We do not receive any response from you to the previous answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you