Cannot download the documents suddenly

[Wuling]

Hi sir,

I cannot download documents from yesterday. Would it be possible to help it?

https://www.intel.com/content/www/us/en/search.html?ws=typeahead#sort=relevancy

Best Regards

Thank you

[Huiyan_C_Intel]

Hi @Wuling, I checked the url and it works fine for me. Could you try:

1. Clean the cache
2. or change another web browser
3. or change another laptop

Let me know if it is still not working.

[Wuling]

Hi Sir,

It still has issues with Chrome and Edge

[Vipin_S_Intel]

Hi Wuling, could you please provide the details of the document you're trying to download? This will help us assist you more effectively.

[Wuling]

Hi Sir,

I only want to re-download some documents and then it cannot work suddenly.

Thank you

[Vipin_S_Intel]

Hi Wuling, thank you for sharing the screenshot. We would like to inform you that we are routing your query to the dedicated team for further assistance.

[pujeeth]

Hello Wuling,

Greetings form Intel!

Hope you are doing well,

The documents you are trying to download are on the RDC website, and access requires a premium account.

Please use the link below to create a premium account. If you already have a premium account, please open a ticket in the IPS portal.

https://www.intel.com/content/www/us/en/support/articles/000058073/programs/resource-and-documentation-center.html

Regards

Pujeeth_Intel

[pujeeth]

Hello Wuling,

Greeting from Intel!

This is the first follow-up regarding the issue you reported to us.

We wanted to inquire whether you had the opportunity to review the plan of action (POA) we provided.

Feel free to reply to this email, and we'll be more than happy to assist you further.

Regards,

Pujeeth_Intel

[Wuling]

Hi Sir,

Suddenly I can download it again yesterday.

Thank you

[pujeeth]

Hello Wuling,

Greeting from Intel!

I hope you're doing well.

Thank you for confirming. We’re pleased to hear that the issue has been resolved.

Please let us know if we can proceed with closing this case.

Regards

Pujeeth_Intel