S2600CM, Unable to update BMC, FRU/LAN changes are lost after save

[NathanCoulson]

Hello, We recently got a used S2600CM, but having problems updating the BMC to 1.61, as well as updating the sdr/fru via updS2600 script

Motherboard is a S2600CW (and what board says),  but I notice that ipmitool fru print says Product Name and Board Product says S2600CWR.
* PBA H12881-261

Attempting to run updS2600, (2 cpu fans, 0 system fans plugged in), when I reboot and check with ipmitool sdr list full, it says 1 cpu fan, 1 system fan.
* also does not fully go through unless I add -nmi to the command to use the legacy update

* It  also says "The FRU Headers for System FRU and file FRU are not matching.  Do you want to continue?"

Attempting to put an IP Address into LAN via bios, or ipmi lan set 1, it starts blinking blue, goes solid, and then blinks red.  ipmitool lan print shows 0.0.0.0 as IP

Attempting to update to BMC 1.61,  hangs on verifying 100%, also does the blinking blue, goes solid and blinks red

On bootup, it hangs for a long time (blinking blue, goes solid blue, then blinks red), then continues.

Also ipmitool sel clear, (blinking blue, solid blue, blinks red, as above), the logs come back afterwards.


Almost feeling like it keeps reverting on any action.

I was wondering how to diagnose this, Primary goal would be to update it for 2 cpu fans, and 0 system fans.

[NathanCoulson]

Oh, forgot to add. 
> ipmitool mc info
Device ID : 33
Device Revision : 1
Firmware Revision : 1.48
IPMI Version : 2.0
Manufacturer ID : 343
Manufacturer Name : Intel Corporation
Product ID : 113 (0x0071)
Product Name : Unknown (0x71)
Device Available : yes
Provides Device SDRs : no
Additional Device Support :
Sensor Device
SDR Repository Device
SEL Device
FRU Inventory Device
IPMB Event Receiver
IPMB Event Generator
Chassis Device
Aux Firmware Rev Info :
0x01
0x07
0x6f
0x28

[Poojitha]

Hi NathanCoulson,

Thank you for posting on Intel Community.

Intel® Server Board S2600CW2R and the associated spare parts and accessories have been discontinued. This email is to inform you that the support for the said products have been switched to self-service support.

The available self-service support options include:

Technical support content available online

Discontinued products could be under warranty. Submit warranty service through the Warranty Center (supporttickets.intel.com).

Support and services for the Intel® Partner Alliance partners through the Intel® Partner Alliance support site (https://www.intel.com/content/www/us/en/secure/partner-alliance/overview.html)

We no longer respond to telephone, chat, community support forum, or email inquiries for self-service products.

Please note this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help.

You may also find the Discontinued Products website ( https://www.intel.com/content/www/us/en/support/discontinued-products.html ) helpful to address your request.

https://ark.intel.com/content/www/us/en/ark/products/88278/intel-server-board-s2600cw2r.html

Poojitha N

Intel Customer Support Technician

intel.com/vroc

[NathanCoulson]

Thank you,  (speaking of, it's a S2600CW, vs a S2600CW2R, but everything posted is  just as relevant).