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Server Case P4304XXMUXX replacements

Canno
New Contributor I
1,512 Views

Hi, I've got two such servers with S2600 motherboards - one with dual scalable CPU and one with a single scalable CPU (all gold) - so reasonably performant. Alas the newest of the two (3 years old), the PSU has failed and a hot-plug fan has failed (just before the PSU).

Intel has dropped these, but alas I'm not really willing to throw away $40k worth of hardware so I'm asking what replacement for the above Server case+PSU intel (or others) suggests?

The single CPU hardware is currently out of action - which is problematic - so I'm trying to find what I can replace the old with (quickly)

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14 Replies
Dineshbabu
Employee
1,475 Views

Hello Canno,

 

Could you please provide the complete system board model that you are using?

 

Regards,

Dineshbabu.


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Canno
New Contributor I
1,471 Views

S2600STB and S2600STBR - though they are effectively the same - just the R accepts the fixed R CPUs - except it didn't accept my 6258R CPU until I first upgraded the new MB ...

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Dineshbabu
Employee
1,437 Views

Hello Canno,


Please share the system debug to analyze the issue. Please refer to the below link to obtain the debug log.


https://www.intel.com/content/www/us/en/support/articles/000027943/server-products.html



Regards,

Dineshbabu.


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Canno
New Contributor I
1,436 Views

I've told you what the issues are - one fan failed (orange light) and the PSU failed.

They both report in the MB web event log.

They need to be replaced but I can't get them.

So I need a new case for the motherboard.

 

I've dealt with a fan failure before on this same system and even back then couldn't get a new fan

I discussed it here before how I hacked a workaround.

But a PSU reporting as failed (and I also could smell bad smoke)

means the PSU needs replacing to work again.

Alas that's not possible, thus the reason for the title

"Server Case P4304XXMUXX replacements"

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Canno
New Contributor I
1,408 Views

After getting a hold of a Fractal case which has the right spots to screw the motherboard into,

and using a standard PSU with the case, alas it still isn't happy.

As far as I understand, the S2600STBR should be able to run on a standard ATX PSU (750W in this case)

I have only connected the front header for Power,Led,Reset and the power button works to get it to attempt starting.

PSU->24connector and 1st CPU 8connnector (and disks)

However, the BMC web event log says the following:

8Sat Feb 3 02:28:17 2024Pwr Unit StatusBMCCriticalPower UnitPower Unit Failure detected - CPU subsystem fault detected - Asserted
7Sat Feb 3 02:28:12 2024BMC FW HealthBMCWarningManagement Subsystem HealthSensor failure-Front Panel Temp - Asserted
6Sat Feb 3 02:28:03 2024Pwr Unit StatusBMCInformationalPower UnitPower Off / Power Down - Asserted
5Sat Feb 3 02:28:03 2024VR WatchdogBMCCriticalVoltageState Asserted - Asserted
4Sat Feb 3 02:28:02 2024P1 StatusBMCInformationalProcessorProcessor Presence detected - Asserted
3Sat Feb 3 02:28:02 2024PS1 StatusBMCWarningPower SupplyPower Supply input lost - Asserted
2Sat Feb 3 02:28:01 2024KCS PolicyBMCInformationalKCS Policy Control ModeAllow All - Asserted
1Sat Feb 3 02:26:33 2024System Event LogBMCInformationalEvent Logging DisabledLog Area Reset/Cleared - Asserted

 

The fan status of course complains since they are only 3 pin fans and only 3 connected, but that isn't reported in the event log so I assume it should also be OK to boot.

 

The sensor reading are:

OKSystem AirflowNormal0 C.F.M
OKBB Ambient TempNormal33 degree C
OKBB M.2 TempNormal36 degree C
UnknownFront Panel TempNot AvailableNo Reading
UnknownSSB TempNot AvailableNo Reading
OKBB Mem VR TempNormal41 degree C
OKBB BMC TempNormal47 degree C
OKBB Mem VRM TempNormal31 degree C
OKBB P2 VR TempNormal33 degree C
UnknownHSBP 1 TempNot AvailableNo Reading
UnknownExit Air TempNot AvailableNo Reading
OKLAN NIC TempNormal58 degree C
UnknownFan 01Not AvailableNo Reading
UnknownFan 02Not AvailableNo Reading
UnknownFan 03Not AvailableNo Reading
UnknownFan 04Not AvailableNo Reading
UnknownFan 05Not AvailableNo Reading
UnknownPS1 Input PowerNot AvailableNo Reading
UnknownPS1 Curr Out %Not AvailableNo Reading
UnknownPS1 TemperatureNot AvailableNo Reading
UnknownP1 TemperatureNot AvailableNo Reading
UnknownP1 Therm Ctrl %Not AvailableNo Reading
UnknownP1 DTS Therm MgnNot AvailableNo Reading
UnknownDIMM Thrm Mrgn 1Not AvailableNo Reading
UnknownDIMM Thrm Mrgn 2Not AvailableNo Reading
UnknownAgg Therm Mgn 1Not AvailableNo Reading
UnknownBB +12.0VNot AvailableNo Reading
UnknownBB +3.3V VbatNot AvailableNo Reading
OKRemote DebugNormal0x8000
CriticalPwr Unit StatusPower Off / Power Down
Power Unit Failure detected
0x8041
OKIPMI WatchdogNormal0x8000
OKPhysical ScrtyNormal0x8000
OKFP NMI Diag IntNormal0x8000
OKSMI TimeoutNormal0x8000
OKSystem Event LogNormal0x8000
OKSystem EventNormal0x8000
OKButtonNormal0x8000
OKBMC WatchdogNormal0x8000
CriticalVR WatchdogState Asserted0x8002
OKFan RedundancyNormal0x8000
OKSSB Therm TripNormal0x8000
OKKCS PolicyAllow All0x8008
WarningBMC FW HealthSensor failure0x8010
CriticalFan 1 PresentDevice Removed / Device Absent0x8001
CriticalFan 2 PresentDevice Removed / Device Absent0x8001
CriticalFan 3 PresentDevice Removed / Device Absent0x8001
CriticalFan 4 PresentDevice Removed / Device Absent0x8001
CriticalFan 5 PresentDevice Removed / Device Absent0x8001
WarningPS1 StatusPower Supply input lost0x8008
OKP1 StatusProcessor Presence detected0x8080
OKCPU ERR2Normal0x8000
OKCPU MissingNormal0x8000
UnknownVRD HotNot AvailableNo Reading
UnknownPS1 Fan FailNot AvailableNo Reading
UnknownPS1 Fan 2 FailNot AvailableNo Reading
OKMem P1 Thrm TripNormal0x8000
OKVoltage FaultNormal0x8000
UnknownHDD 0 StatusNot AvailableNo Reading
UnknownHDD 1 StatusNot AvailableNo Reading
UnknownHDD 2 StatusNot AvailableNo Reading
UnknownHDD 3 StatusNot AvailableNo Reading
OKeSPI Reg AccessNormal0x8000
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Canno
New Contributor I
1,400 Views

Well I guess what this really boils down to is: should the S2600STBR with a single 6258R CPU and 256GB RAM,

be able to run off a standard 750W ATX PSU - using the CPU 8 pin connector and the 24 pin power connector.

Clearly the 750W is more than enough, but alas no idea if you need some other intel custom connection to make it work?

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Dineshbabu
Employee
1,363 Views

Hello Canno,

 

Greetings for the day!


The S2600STBR, with a single 6258R CPU and 256GB of RAM, is able to run off a standard 750W ATX PSU. Using the CPU 8-pin connector and the 24-pin power connector is more than enough.

 

Also, as per the event entries that you shared, we see there is a power supply input lost (asserted on PS1). In that case, please confirm if the server is powered on. Hence, we don’t see any issues with the motherboard.

 

As you mentioned earlier, one fan failed (orange light) and the PSU failed, so you can replace it if it is under warranty.

 

Regards,

Dineshbabu.


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Canno
New Contributor I
1,267 Views

No idea about warranty, I built the system myself.

I finally worked out what the Power error actually meant - the board wont boot unless BOTH 8-pin CPU power sockets are connected.

While I only have one CPU in this board, alas it needs both power sockets before it will boot.

So thus yes it does work with a 'standard' ATX PSU, but you need all 3 connections.

 

In the interim I built another system to handle the data access until I resolved this today, and have now sorted it out and switched the data disks and VMs back to the fixed system.

Thus the dead intel case will now be spare fans for the other intel dual CPU system I have.

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Dineshbabu
Employee
1,249 Views

Hello Canno,

 

Thank you for solving the issue. Please let us know the issue with the fan that you are facing, and also please share the fan model that you are using.

 

Regards,

Dineshbabu.


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Dineshbabu
Employee
1,175 Views

Hello Canno,

 

Please note this a follow-up post. Please let us know the issue with the fan that you are facing, and also please share the fan model that you are using.

 

Regards,

Dineshbabu.


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Canno
New Contributor I
1,002 Views

There is only one intel fan for the intel case in the topic

As I mentioned above already, however, I've replaced the intel case, since the fan failed and the PSU failed - as I explained in the first post.

I replaced the case since it is dropped from support and hard/impossible to get the replacement parts to fix it.

 

I've moved the motherboard to a different case (Fractal)

It worked for over a week with a 1200W Corsair PSU, but alas the motherboard gave an error again and now wont boot.

No doubt I'll solve whatever it is this time, or get a new motherboard that has a case that is current and you can buy parts for, to avoid future issues.

 

Clearly I'm not wanting to throw away the 6258R CPU and 256GB RAM

So this cycles back to the topic I started with.

Is there no intel replacement for the case?

EVERY server case I see on the intel web site says it is discontinued.

https://www.intel.com/content/www/us/en/products/details/servers/server-chassis.html

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Dineshbabu
Employee
957 Views

Hello Canno,


Since you confirmed the issue with the motherboard, we are happy to assist you in resolving it.


Please confirm the motherboard model.


Also, please confirm if there are any beeps and if the amber LED is blinking on the motherboard.


Lastly, confirm if the system is completing POST.


This information will help us assist you further.


Regards,

Dinesh S


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Dineshbabu
Employee
882 Views

Hello Canno,

 

Please note this a follow-up post. Since you confirmed the issue with the motherboard, we are happy to assist you in resolving it.

 

Please confirm the motherboard model.

 

Also, please confirm if there are any beeps and if the amber LED is blinking on the motherboard.

 

Lastly, confirm if the system is completing POST.

 

This information will help us assist you further.

 

Regards,

Dinesh S


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Dineshbabu
Employee
799 Views

Hello Canno,

 

Greetings for the day!

 

We would like to inform you that we are closing this request as no response has been received from our previous follow-ups. Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

 

Best regards, 

Dinesh S


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