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VROC RAID10 failed

jolovicn
Beginner
1,429 Views

Dear,

 

I have problem with RAID10 on Supermicro server X11DPU-ZE+.

After a restart caused by a memory error one of RAID volume is in status: Failed. It is RAID10 with 5 SSD, 4 in raid one spare. After restart RAID status is Failed and 4 drive is out of RAID. IS it possible to recover that RAID.

 

I would be very grateful if you could help me.

 

Best regards,

Nikola

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9 Replies
IntelSupport
Moderator
1,372 Views

Hello Jolovicn,


Kindly help us with the RAID controller model that you are using.

Kindly confirm if you are using any additional key for RAID.

Kindly Provide SSD model that you are using.


Thanks & Regards

Manoranjan Das


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jolovicn
Beginner
1,352 Views

Hello Manoranjan,

I use:

 

VROC from CPU, Server Supermicro 2029UZ-TN20R25M

Chipset - Intel® C621 chipset

CPU - Xeon 2x 6226R

SSD/NVMe - Intel DC P4610 1.6TB NVMe - SSDPE2KE01

 

Yes, I have key for VROC, the system has been operational for 4 years.

 

Intel Storage manager from windows see RAID10 volume with one NVMe inside another 3 is unknown disk status.

All four NVMe SMART status is OK, without error.

 

Thanks,

 

Best regards,

Nikola Jolovic

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jolovicn
Beginner
1,352 Views

All four NVMe SMART status is OK, without error.

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jolovicn
Beginner
1,344 Views

Is there any program that would scan all NVMe and find if they were in RAID?

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IntelSupport
Moderator
1,250 Views

Hello jolovicn,


Thank you for reaching out to the intel community! 


Kindly share the System Suppot Utility Logs using the below links. 

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html 


Kindly confirm whether you are using the standard key or the premium key for this RAID. 



Regards

Manoranjan Das


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IntelSupport
Moderator
1,217 Views

Hello jolovicn,


Thank you for reaching out to the intel community! 


Kindly share the System Suppot Utility Logs using the below links. 

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html 


Kindly confirm whether you are using the standard key or the premium key for this RAID. 



Regards

Manoranjan Das


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IntelSupport
Moderator
1,140 Views

Hello jolovicn,


Thank you for reaching out to the intel community! 


Kindly share the System Suppot Utility Logs using the below links. 

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html 


Kindly confirm whether you are using the standard key or the premium key for this RAID. 



Regards,

Manoranjan Das.



0 Kudos
IntelSupport
Moderator
1,139 Views

Hello jolovicn,


Thank you for reaching out to the intel community! 


Kindly share the System Suppot Utility Logs using the below links. 

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html 


Kindly confirm whether you are using the standard key or the premium key for this RAID. 



Regards

Manoranjan Das



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IntelSupport
Moderator
991 Views

Hello Nikola,

 

Greetings for the day! 

 

We would like to inform you that we are closing this request as no response has been received from our previous follow-ups.

 

Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.


Regards,

Manoranjan Das.


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