Confirmed RealSense DCM - Asmedia USB 3.0 issue

[Silviu-Tudor_Serban]

RealSense DCM issue with Asmedia USB 3.0 controllers confirmed on Notebook (Asus K53 series) and Desktop (Asrock Z87)

[Colleen_C_Intel]

Please describe the issue in more detail.  Does your camera have a permanently connected cable, or separate cable? Which DCM versions? etc.

[Silviu-Tudor_Serban]

The camera is in good working order.

The problem is restricted to Asmedia USB 3.0, where the DCM install process fails.

Tested with DCM 1.3 / Windows 8.1

Issue might have been fixed for DCM 1.4 / Windows 10

[steve_g_1]

I got a power supple usb but that didn't help

got this senz3d camera because of windows 10 hello which works can log it all day long but soon the camera closes down power cable makes no difference won't work with skype DCM can't detect the camera installed the SDK