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DC P3600 1.6TB firmware questions

pppig236
Beginner
137 Views

Hello there,

I recently got a P3600 1.6TB. I looked it up, and the warranty page says it expires in December later this year, but my firmware is not getting updated to the latest version available.

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pppig236_0-1660662358684.png

 

It looks like it's still solid after writing 1PB of data and being up and running for nearly 3 years.

(kudos to Intel MLC!)

 

I would like to know if this firmware edition (8DV1NX05) is for OEM only. 

Thanks in advance.

Labels (2)
0 Kudos
1 Solution
JosafathB_Intel
Moderator
120 Views

Hello, pppig236.


Thank you for contacting Intel® Memory and Storage support.


As we understand, you are requesting support related to your Intel® SSD DC P3600 Series. If we inferred correctly, please, review the following information:


1- You are correct the firmware Version 8DV1NX05 is an OEM firmware.


2- The Solidigm™ Storage Tool is unable to update the firmware since it is an OEM.


3- We advise you to contact the place of purchase to get more information about the SSD firmware update availability.


If you need further assistance related to an Intel® product, please do not hesitate to contact us again by opening a new thread. We will no longer monitor this thread.


We hope fellow community members have the knowledge to jump in and help.


Best regards,


Jos B.

Intel® Customer Support Technician.


View solution in original post

1 Reply
JosafathB_Intel
Moderator
121 Views

Hello, pppig236.


Thank you for contacting Intel® Memory and Storage support.


As we understand, you are requesting support related to your Intel® SSD DC P3600 Series. If we inferred correctly, please, review the following information:


1- You are correct the firmware Version 8DV1NX05 is an OEM firmware.


2- The Solidigm™ Storage Tool is unable to update the firmware since it is an OEM.


3- We advise you to contact the place of purchase to get more information about the SSD firmware update availability.


If you need further assistance related to an Intel® product, please do not hesitate to contact us again by opening a new thread. We will no longer monitor this thread.


We hope fellow community members have the knowledge to jump in and help.


Best regards,


Jos B.

Intel® Customer Support Technician.


Reply