- My assumption is that you have Windows 10 O.S. installed.
- Power ON your laptop and depress Power ON switch in the moment you see that Windows is starting. Keep the switch depressed, till the system powers OFF.
- Repeat this 2 times more.
- Power ON your laptop and after three unsuccessful attempts, the Window will try to repair the system. If this will not succeed, you will enter Advanced Option screen.
- Click/tap on Troubleshoot.
- Click/tap on Advanced options.
- Click/tap on System Restore (use a restore point recorder on your PC to restore Windows).
- After few Nexts, click Finish confirmed by Yes - the restore will start.
- In Windows 7 you can't do the Windows 10 recovery steps.
- You can do like this: Insert the Windows 7 installation CD. Then it will load drivers and the screen should pop up to go on installing windows, but on lower left corner you can see the option "repair computer". Click that option and it should fix the problem.
- You can try repairing system with Windows 7 installation CD: press "Shift+F10" to bring up the command prompt window. In the command prompt window, type "bootrec.exe /fix".
- Also depleted CMOS battery may be cause for this failure. If your laptop is more then 3 years old I'll would consider to replace this battery.
Hi! I'm working in the industry but I'm new. Can I only use that above mentioned System Restore, only after creating a Restore Point in Windows 10 before? Or can this option be used on any Windows 10 OS that shows the troubleshoot blue screen?
- You may restore your PC to to saved working configuration, only if you have previously stored restore points. Windows is storing such points from time to time automatically (for example before important update). You may also record such point whenever you want. Write "restore" in the search box and press on "Create restore point".
- If this option is not working you may try to fix Windows boot by executing bootrex/fixmbr , bootrec/fixboot and bootrec/rebuildbcd commands from the Command Prompt
- If the above will not help firm the Advanced Menu screen, you may Reset your Windows. This option will let you choose to keep your personal files and reinstall Windows. You will need to reinstall however, all your programs.
Hi Josh B.
I have contact Dell and Dell replace the hard disc for me. As my this hard disc is come with Dell Ultrabook with Intel CORE i7 v Pro.
I am so lucky, my less than 2 years old hard disc problem as Dell advice. the hard disc life so short.
Now how can i get back my data in the hard disc?
It’s great that you got a replacement for your drive.
Regarding to how to recover your data, I’m afraid that if the drive got corrupted, then there is no way to recover the data.
You may, however, try to contact a company that works on recovering information from corrupted/damaged drives to see if they are able to help you on this topic.
From our side, we don’t have any tool that can help you recovering the data from a corrupted/damaged drive.
Intel Customer Support Technician
Under Contract to Intel Corporation