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AX201 ping spikes

eSportsJunkie
Novice
1,728 Views

Firstly I've been having this issue for a long time and in different system builds. Right now I'm on Asus z690 tuf wifi that comes with an intel ax201 pre installed.

This is what i'm talking about.

Idle latency test. No other devices on 5Ghz band, smart connect off, fixed channel selected. 1200/1200 connection. These random spikes happen exactly every 10min when idle.

Captura de ecrã 2024-01-26 163841.png

 

Since I upgraded my router i've been doing a lot of latency tests to see if I could finally play wireless without these random hiccups. (I can't).

With all the testing I found the problem and a few solutions.

 

Solution 1: Downgrade driver to 22.120.1.9 and set Global BG scan blocking to always.

Solution 2: Keep the latest driver 23.30.0.6 and make a script to enable/disable netsh wlan set autoconfig enabled. 

Both solution 1 and 2 give me results like this. Perfect when idle, no more big 50+ms spikes.

JdwgZ0I - Imgur.png

 

 

Does Intel plan to fix this issue with a new driver? Maybe bring back Global BG scan blocking setting? Or work with microsoft to improve the way windows handles wireless? There is no reason to scan for other networks when the connection is good. I could understand the need to scan when moving around to switch to the best AP, but there should always be an option to disable it.

Just like smartconnect on a router, it supposed to switch the client to the most optimal band but it never works as intended/optimally and it's best to keep it disabled and select the network manually.

 

 

I'd be happy with solution 1/2 results, I've been playing without noticing any major hiccups but running a driver this old is not ideal. I could get used to enabling/disabling wlan autoconfig by having a .bat on the desktop but i'd prefer not to have to do that.

 

 

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14 Replies
RamyerM_Intel
Moderator
1,657 Views

Hello eSportsJunkie, 


Thank you for sharing us this details. I just noticed a couple of things here. I noticed that you are using an Original Equipment Manufacturer laptop by ASUS. Since this is an OEM (Branded Laptop) original equipment manufacturer device, please take into consideration that our support may be limited since we are not familiar with the technology, settings, customizations, custom drivers, and features that the OEM has designed and installed your system, nevertheless, I will do my best to assist you with your concern.


I also noticed that you are using driver versions that are not listed with your OEM manufacturer. I understand that you want to use the latest drivers for better performance and stability. However, you also need to consider the product model that you have. OEM devices may have specific customizations that require the drivers recommended by the manufacturer. Therefore, I suggest that you download the drivers from their website at this link: https://www.asus.com/motherboards-components/motherboards/tuf-gaming/tuf-gaming-z690-plus-wifi/helpdesk_download?model2Name=TUF-GAMING-Z690-PLUS-WIFI. The most recent version available is 23.10.0.8. After downloading you may observe the system to see if the lag spike continues.  If it does, please share the following details:


  1. Currently the highest driver version that we have for Wifi Ax201 is 23.20.0.4. May I please know the link wherein you downloaded the version 23.30.0.6? 
  2. When did the issue started? Was it sudden or gradual?
  3. Was the system working before?
  4. Have you made any changes before the issue occurred? If you do, kindly please indicate if it is a software or a hardware change.
  5. What is the router model that you are using?
  6. Does the lag spike happen to other devices?
  7. It would really help us if we can get more information about your system. Please download and run our Intel® System Support Utility located at this link: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html.
    1. After running it, you will be given an option to save the logs to a .txt file, please do so and attach the file on your reply.
  8. Are there any yellow bang or error code showing up in your device manager?
  9. Did you encounter any issues while upgrading the driver?


Ramyer M. 

Intel Customer Technician 

 


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eSportsJunkie
Novice
1,648 Views

It's not a laptop, it's a desktop...

 

1. http://download.windowsupdate.com/d/msdownload/update/driver/drvs/2024/01/9f3cefc6-9ccd-444d-b018-b2e8ed9b8628_295ffaf8584e5f4318724b5eb1d66f4911257612.cab

 

2. Always had this issue, multiple driver versions, all after Global BG scan blocking was removed . Every time the it scans for networks latency spikes. 

3. ?!

5. Asus ax86s

6. Yes, I have a laptop with ac9260 same issue. If I use another router(ac86u) to make a wireless bridge and connect pc to it using ethernet there are no spikes. Downgrading to 22.120.1.9 and setting Global BG scan blocking to always fixes the spikes.

8. no.

9. I've already said it happens in different devices with intel wifi.

 

 

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RamyerM_Intel
Moderator
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Hello eSportsJunkie, 


I apologize if misunderstood your device. Although this is a desktop, since the motherboard has an included WIFI, kindly please still download the driver at this link: https://www.asus.com/motherboards-components/motherboards/tuf-gaming/tuf-gaming-z690-plus-wifi/helpdesk_download?model2Name=TUF-GAMING-Z690-PLUS-WIFI. as this is still an Original Equipment Manufacturer unit. 


I have also tried the link that you mention however, it is prohibiting me from downloading the file as it might be harmful. 

For now, it is best to try first the recommended troubleshooting and check if the Lag Spike still happens as upon checking the SSU, I noticed that the driver is still the driver version 23.30.0.6. 


I also want to make sure that we will be able to answer your inquiries as I noticed you mention another component experiencing the issue. May I please know the laptop model of this device so I can further check it for you? 

Please also let us know how many units are affected as well. 


Ramyer M. 

Intel Customer Support Technician 


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eSportsJunkie
Novice
1,568 Views
What are u talking about?! It's from Microsoft update catalog you need internet explorer or edge to download.
Link was posted on this forum:
https://www.station-drivers.com/index.php/en/forum/intel-wireless-bluetooth-drivers/285-intel-proset-wireless-wifi-software-version-23-xxx-whql?start=45#2368

The problem isn't the driver. And it's not the laptop either. I've always had this issue with Intel adapters. They always randomly spike. All of them. Only fix was enabling Global BG scan blocking and some reedit tweaks that were also removed.
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eSportsJunkie
Novice
1,568 Views

The reason I don't install those drivers is they include a lot of bundled software I don't want on my system. I only want the driver itself and update with device manager.

 

The link is legit. But you need Microsoft edge or internet explorer to download from Microsoft update catalog. 

It was posted on station drivers forum. Here

 

 

I've always had this issue from many years on different systems and Intel adapters.

Before I had this PC I had an 8700k with Intel ac8260, same issue but ScanWhenAssociated regedit tweak fixed it but it was removed years ago.

The issue it's the adapter scanning for networks when it's connected and there's no way to stop it anymore with the newer drivers

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eSportsJunkie
Novice
1,602 Views

I don't like installing any driver provided by the manufacturer because they include a lot of adicional software bundled with the drivers. I usually download driver only and update with device manager.

The link I mentioned earlier is from Microsoft update catalog. It was posted on station-drivers forum. But it's http not https that's why the browser is blocking it.

 

I was using that driver for testing purposes, I just reverted back to 22.120.1.9. Since it's the last that has  Global BG scan blocking.

My previous desktop(years ago) with 8700k also had an intel 8265 and I remember I had the exact same issue while playing PUBG. But I fixed it by setting ScanWhenAssociated 0. That reg key no longer works though. 

 

The laptop is a lenovo 10th gen intel laptop don't remember the model but it's not even relevant. It's a work laptop I just ran ping -t to the router to to test, the driver wasn't even up to date. 

 

Edit: I installed the driver that's on the asus page but through device manager. I didn't use the installer.exe since I didn't want any of the bloat. Didn't take long, same spikes...

Captura de ecrã 2024-02-06 114324.png

 

Reverted back to again with Global BG scan blocking. Still spikes, but less often.

Captura de ecrã 2024-02-06 115752.png

Captura de ecrã 2024-02-06 120618.png

Setting

 

netsh wlan set autoconfig enabled=no interface="Wi-Fi"

 

 Is the only way to completely fix it since ScanWhenAssociated reg key no longer works. 30min no spikes and I was using the pc for basic web browsing + discord + spotify.

Captura de ecrã 2024-02-06 121620.png

Captura de ecrã 2024-02-06 122328.png

Captura de ecrã 2024-02-06 123144.png

 

There needs to be an option to stop the wifi adpter from scanning networks when connected, similar to ScanWhenAssociated reg key.  Global BG scan blocking helps but it's not enough on it's own it seems. 

Every time it scans latency skyrockets. 

 

 

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MilindP
Beginner
1,176 Views


I am having the same issue on the same wifi adapter but in a laptop.

netsh wlan set autoconfig enabled=no interface="Wi-Fi"

 

Do we have to run the above command on every reboot?

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eSportsJunkie
Novice
1,140 Views
You should test it yourself to see if it fixes it for you. Your issue might not be the same as mine.

You'll have to re enable WLAN autoconfig everytime u want to connect to a different network. And yes restarting the PC enables WLAN auto config again.
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RamyerM_Intel
Moderator
1,559 Views

Hello eSportsJunkie, 


The reason why we are recommending the OEM drivers is because they are the who designed and customized your system. As such, they are much more familiar with the recommended driver in your device. For now it is best to look further into the information. As such, kindly give us some more time to investigate. I will make sure to update you on or before February 13, 2024 


Ramyer M. 

Intel Customer Support Technician 


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RamyerM_Intel
Moderator
1,417 Views

Hello eSportsJunkie, 

 

Thank you for patiently waiting. We have taken note of your feedback about an option to stop the wifi adapter from scanning networks when connected and rest assured that we will continue working on the ping spikes that you are experiencing internally. As such, kindly expect to receive a private message within the day for this concern. 

 

Ramyer M. 

Intel Customer Support Technician 

 

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RamyerM_Intel
Moderator
1,285 Views

Hello eSportsJunkie,


What happens if you modify the roaming aggressiveness settings? This setting alters the signal strength threshold at which the WiFi adapter starts scanning for another candidate AP. You can find more information on our Advanced Intel® Wireless Adapter Settings: https://www.intel.com/content/www/us/en/support/articles/000005585/wireless/legacy-intel-wireless-products.html



The default setting is Medium. However, you can try switching it to Medium-Low or Lowest to see if it improves your situation then ensure that you have the latest driver.



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eSportsJunkie
Novice
1,274 Views
I've tried pretty much every setting in the advanced driver settings.

Roaming aggressiveness setting has no effect for me. But I have like 90% signal strength soo that's probably why

The only thing that fixes it completely is to disable WLAN autoconfig.
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RamyerM_Intel
Moderator
1,230 Views

Thank you for sharing this with us. I will be coordinating this information back to our team and keep this thread posted for updates. 


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RamyerM_Intel
Moderator
1,032 Views

Hello eSportsJunkie, 


We appreciate your patience. We have sent you a private message with more details about your case. Please check your inbox and feel free to reply to that message if you have any further questions. Thank you. 


Ramyer M.

Intel Customer Support Technician


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