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Hello Novapheonix22,
Thank you for posting on the Intel® communities.
I am sorry you are having issues with your Intel® Wi-Fi 6 AX200, I will be glad to help you.
Please confirm the following information:
- Have you had any other issues with W-Fi before?
- Perform a clean installation of the latest OEM wireless driver 22.130.0.5 (https://www.asus.com/supportonly/ga502du/helpdesk_download/).
Make sure to follow the clean installation instructions: https://www.intel.com/content/www/us/en/support/articles/000022173/wireless.html
Best regards,
Steven G.
Intel Customer Support Technician.
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to my knowledge i havent had internet issues. i just noticed after my computer would hibernate this would be an error that would pop up and assumed they were related somehow.
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Hello Novapheonix22,
Thanks for the confirmation, to help you further on this matter I would like to confirm the following:
1. Can you provide more details about the issue?
2. Is this the original adapter that came pre-installed on your computer or did you change/install the adapter to this one?
3. Can you take a picture of the issue?
4. Have you checked this issue with Asus?
Best regards,
Deivid A.
Intel Customer Support Technician
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We would like to know if you were you able to check the previous post.
Let us know if you still need assistance.
Best regards,
Steven G.
Intel Customer Support Technician.
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Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.
Best regards,
Steven G.
Intel Customer Support Technician.
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