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Intel Wireless Bluetooth driver for Windows 11 for NUC update keeps failing

GDSS
Beginner
746 Views

System details:

BIOS Version HNKBLi70.86A.0067.2021.0528.1339
Date 5/28/2021
MOTHERBOARD Manufacturer Intel Corporation
Model NUC8i7HVB
Version J68196-602
OPERATING SYSTEM Edition Microsoft Windows 11 Pro (64-bit)
Version (Build) 23H2 (10.0.22631)
 
Installation keeps failing 
 
Version: 22.230.0.2
Release date: August 2, 2023
Size: 23.21 MB
 
Thank you
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VonM_Intel
Moderator
660 Views

Hi, GDSS.

We greatly appreciate you reaching out and posting in our Community Support. We understand you have encountered an issue with your NUC. We would like to gently inform you that as of January 16, 2024, the Technical and Warranty Support for Intel's NUC 7 through NUC 13 Systems is now managed by ASUS.

For any assistance regarding software, firmware, BIOS support, and security advisories, please visit ASUS at ASUS Support.

 

While we realize this may not be the response you were anticipating, engaging with ASUS technical support will ensure you receive the most specialized assistance. For additional information, we encourage you to review the related articles:

 

 

Your understanding is highly valued, and we thank you for your cooperation.

 

Have a nice day!

 

Best regards,

Von M.

Intel Customer Support Technician


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LeonWaksman
Super User
647 Views

Hi @GDSS ,

It is late response, but still it may be actual for you.

There is a bug in Intel DSA trying to download Version: 22.230.0.2 BT driver for Hades Canyon NUC. So, Turn Off this update

Download and manually install the BT Driver version: 22.200.0.2

I suggest to download and install the latest WiFi driver version: 20.70.32.1(package 20.200.2) 

FYI, the latest BIOS version for your NUC is version 070.  Download the .zip archive and extract the HN0070.bio file and copy it to USB stick. Follow the instruction how to update BIOS using F7 menu.

 

Leon

 

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