- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
System details:
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, GDSS.
We greatly appreciate you reaching out and posting in our Community Support. We understand you have encountered an issue with your NUC. We would like to gently inform you that as of January 16, 2024, the Technical and Warranty Support for Intel's NUC 7 through NUC 13 Systems is now managed by ASUS.
For any assistance regarding software, firmware, BIOS support, and security advisories, please visit ASUS at ASUS Support.
While we realize this may not be the response you were anticipating, engaging with ASUS technical support will ensure you receive the most specialized assistance. For additional information, we encourage you to review the related articles:
- Customer Support Services for Intel® NUC Products Has Transitioned to ASUS as of January 16, 2024: https://www.intel.com/content/www/us/en/support/articles/000097279/intel-nuc.html
- [NUC] NUC Service, Support, and Warranty Transition FAQs: https://www.asus.com/us/support/faq/1051445/
Your understanding is highly valued, and we thank you for your cooperation.
Have a nice day!
Best regards,
Von M.
Intel Customer Support Technician
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @GDSS ,
It is late response, but still it may be actual for you.
There is a bug in Intel DSA trying to download Version: 22.230.0.2 BT driver for Hades Canyon NUC. So, Turn Off this update.
Download and manually install the BT Driver version: 22.200.0.2.
I suggest to download and install the latest WiFi driver version: 20.70.32.1(package 20.200.2)
FYI, the latest BIOS version for your NUC is version 070. Download the .zip archive and extract the HN0070.bio file and copy it to USB stick. Follow the instruction how to update BIOS using F7 menu.
Leon
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page