Issues with code31

[AuroraMa]

have installed the latest driver, restartet etc... I cant seem to make it work anymore. Please help

[JeanetteC_Intel]

Hello AuroraMa,

Thank you for posting in Intel Communities.

We would like to know more about your system details to fully understand the possible root cause of the issue. Additionally, we highly appreciate you sharing your system configuration so we can fully check and provide you with an accurate fix. This could be possible by downloading Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe. Please share the log file as you reply.

We hope to hear from you soon.

Best regards,

Jeanette C.

Intel® Customer Support Technician

[Jake98]

Hello I was wondering if I could send you my info. I am having the same issue and can't figure it out.

[JeanetteC_Intel]

Hello AuroraMa,

Good day!

I'm following up to check whether you have had the chance to review our prior correspondence. If you have, kindly acknowledge receipt and let us know if you need time to share the details we asked for. Please let me know about this information so we can identify the next steps that need to be taken to resolve this issue.

We will wait for your reply.

Best regards,

Jeanette C.

Intel® Customer Support Technician

[JeanetteC_Intel]

Hello AuroraMa,

We have not received any response in the past few days. We will now proceed in closing this thread.

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel® Customer Support Technician