Netzwerkadapter Intel fnktioniert plötzlich auf meinem Acer Swift 3 nicht mehr Code 10 oder Code 43.

[Luisa1]

Plötzlich kann ich keine Verbindung mehr zum Wlan herstellen, da der Geräte-Manager zum Netzwerkadapter Intel entweder den Fehlercode 10 oder 43 meldet. Was kann ich tun? Ich habe das Gerät schon neu gestartet, den Adapter schon deaktiviert und wieder aktiviert, aber nichts hat geholfen... Bitte um einfache Hilfsanweisungen für einen technischen Laien. Danke.

[n_scott_pearson]

I recommend that you do a clean install. Here is my step-by-step process:

1. If you haven't already, download - but do not install just yet - the latest Bluetooth and Wireless driver packages for your adapter. Here are the current links for downloading these drivers: Wireless: https://www.intel.com/content/www/us/en/download/19351 and Bluetooth: https://www.intel.com/content/www/us/en/download/18649.
2. Most important! Disable Internet access. Unplug Ethernet cable and/or disable wireless. Keep disabled until told to re-enable. Note this Wireless disable *must* be of type that will persist and stay disabled across reboots.
3. From the Apps & Features applet, check for instances of Intel PROSet/Wireless Software and Intel Wireless Bluetooth. If none, skip forward to Step 6.
4. Uninstall each instance of Intel PROSet/Wireless Software and/or Intel Wireless Bluetooth that is present. When prompted, choose to "Discard Settings".
5. Manually reboot your computer, keeping Internet access disabled throughout.
6. From the Device Manager applet, check the Network Adapters section for an entry for Intel Wi-Fi 6 AX201 and check the Bluetooth section for an entry for Intel Wireless Bluetooth that has an Intel driver associated with it. If neither is the case, skip forward to Step 12.
7. Right click on the entry for Intel Wi-Fi 6 AX201 and uninstall it, choosing to (checkmark) Delete the driver software for this device.
8. Repeat step 7 until the option to Delete the driver software for this device is greyed out.
9. Right click on the entry for Intel Wireless Bluetooth and open its properties. If it has an Intel driver associated with it, then uninstall it, choosing to (checkmark) Delete the driver software for this device.
10. Repeat step 9 until the option to Delete the driver software for this device is greyed out.
11. Go back to Step 5.
12. Install the downloaded Bluetooth driver package (my rule: always install Bluetooth first).
13. Install the downloaded Wireless driver package.
14. Manually shutdown and reboot your computer.
15. Reenable Internet access. Restore Ethernet cable and/or enable wireless.
16. Test.

Note that it sometimes takes multiple uninstall (and reboot) cycles to clean out the old installations, so don't give up on the process. If you go through, say, 10 reboots, stop there and attempt the installation of the latest drivers.

Hope this helps,

...S