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On my HP ENVY x360 64-bit, my current WiFi driver is the Intel Dual-Band Wireless AC 7265 Version D, 19.51.28.1.
I got a new router (Verizon G3100) that uses WiFi 6 (802.11ax) networks. But the 7265 Ver. D is 802.11ac and will of course not work with the WiFi 6. Verizon had an FAQ that explained the issue was the current router was 802.11 and provided a link to an Intel dowload page with similar explanations and links to download updated Intel drivers that fix the issue.
So I did indeed download Intel's update to the 19.51.28.1, 7265 Version
https://downloadcenter.intel.com/download/29520/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters
The file will run on my laptop, and says "Installation has been completed successfully." But despite this successful message, the driver does not update -- the 19.51.28.1, 7265 Version D remains active (and consequently, WiFi 6 on the router is disabled).
Any help is greatly appreciated!
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The WiFi driver package contains multiple drivers, each for a separate hardware solution. When the decision is made to publish a new package, the current version of each of these drivers is included. If no new driver is available, the existing driver will be included. Thus, it is possible to install a new package but not see a particular driver be updated. I believe that this is what you are seeing here. The package is successfully being installed but the driver for your hardware solution has not been changed since the previous package.
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