WiFi keeps dropping and won't connect to some networks

[Brando81]

Hi everyone,

Killer(R) AX1675x adapter

Windows 11

Wi-Fi won't connect to internet through hidden network or 5G. Will only connect to my guest 2G network, and often drops connection unexpectedly. I saw some other threads about drivers, but the system says I have the latest driver.

What can I do to fix this? I also rebooted my modem and router already.

Thanks in advance!

[Jocelyn_Intel]

Hello, @Brando81  

Thank you for posting on the Intel® communities. I will gladly assist you here. 

Please, answer these questions to have a better perspective on this issue: 

1. Is the Intel® Killer™ Wi-Fi 6E AX1675 the pre-installed wireless card in your system or is it an integration (upgrade/ not the original card)? 
2. If you have a laptop, please provide the specific model. In case it is a Desktop PC, please provide the motherboard model. 
3. Does the issue happen with another network/router? 
4. Was it working fine before? 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Hello, @Brando81  

I hope you are great. 

I am checking this thread and I would like to know if you were able to review my previous post.  

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Hello, @Brando81        

I hope you are doing great. 

As we have not heard back from you, we will proceed to close this thread now.  

If you need any additional assistance, please feel free to contact us back and submit a new question as this thread will no longer be monitored.  

Best regards,  

Jocelyn M.   

Intel Customer Support Technician.