Windows Update Issue / Repeated Intel Corporation - SoftwareComponent - 2.1123.706.4

[ishaqat92]

I'm having an issue which looks pretty similar to (https://community.intel.com/t5/Wireless/Issues-with-Intel-R-Connectivity-Performance-Suite/m-p/1485304).

I have an HP EliteBook 860 G9 laptop, and it has been asking me to install this update (Intel Corporation - SoftwareComponent - 2.1123.706.4) every 2-3 days for the past few months. Every time it requires a reboot, then the same update pops up again after 2-3 days and asks for another reboot, etc.

Here is attached my SSU report.

[n_scott_pearson · Accepted solution]

All I can suggest is that you use the Windows Update Show-Hide Tool (which runs as a toubleshooter) to hide this update so that it is not reinstalled. I have attached the tool (which MS took off their site for some reason). It works for both Windows 10 and Windows 11. Information on using this tool is provided here: https://social.technet.microsoft.com/wiki/contents/articles/53184.show-or-hide-updates-utility-fixing-automatic-installation-of-a-problematic-update-in-windows-10-version-1903.aspx.

Hope this helps,

...S

[ishaqat92]

Well, this seems like a good fix for me. Thank you!

[TravisDesignerWork]

thank your suggest.

Can not believable, Intel have not fixed for over 6 months.

Please Intel, fix it

[jwwaite]

Yes, thanks @n_scott_pearson for that fix - Windows Update Hide Tool - to eliminate the repeated, failed attempts to update 2.1123.706.4.  I have a HP ZBook Firefly G9:

Device name DESKTOP-DD67CG8
Processor 12th Gen Intel(R) Core(TM) i7-1265U 1.80 GHz
Installed RAM 32.0 GB (31.6 GB usable)
Device ID 572BF8CF-B593-43A9-9975-6F0B441E8AA0
Product ID 00355-63081-28939-AAOEM
System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 22H2
Installed on ‎10/‎27/‎2022
OS build 19045.3693
Serial number 5CG2421TN6
Experience Windows Feature Experience Pack 1000.19053.1000.0

But, the system will not update to Windows 11, presumably because of this hidden update?

"We can't install some updates because other updates are in progress. We will try installing later."

[n_scott_pearson]

I have never heard of it interfering like this. Frankly, I think the upgrade path is trash; MS simply didn't do as good a job as in the past. You could try doing a from scratch installation of Windows 11 (i.e., boot from the installation media), telling it to keep your files through the process.

Hope this helps,

...S