Intel OneAPI Base Toolkit V2023 - Installation Error

[Noemig4]

Hello All,

I cannot install the update for IntelOneAPI.

Please see log files attached.

N

[Noemig4]

Soumya,

I have not tried this  because I am out of the office until Monday. I will try as soon as I get back to my office.

Regards,

N

[Soumya_M_Intel]

Hi N,

Thanks for letting us know about the current situation. We will be waiting for your update.

Regards,

Soumya

[Noemig4]

Hello Soumya,

I tried the procedure that you sent step by step and it failed in step 3 (see below the image from my computer Error Code  0x80070005).

 Please advise.

Noemi

[Soumya_M_Intel]

Hi Noemi,

Thanks for the screenshot. Could you please let us know if the file (Microsoft.VisualStudio.Setup.Configuration.Native.dll) exists in the below path.

Path: C:\ProgramData\Microsoft\VisualStudio\Setup\x86\

Regards,

Soumya

[Noemig4]

Yes, it does exist. See image below:

[Soumya_M_Intel]

Hi Noemi,

Thanks for the update. We are checking on the error with our resources. Please wait for 2-3 business days. We will get back to you as soon as possible.

Regards,

Soumya

[Noemig4]

Goo Morning Soumya,

Do you have any new recommendation?  We have been dealing with this issue since the beginning of the year.

Thanks,

Noemi

[ArpanB_Intel]

Noemi, please follow the below steps:

• Close Intel® installers if any.
• Uninstall all Microsoft Visual Studio instances and Visual Studio Installer.
• Important: check that C:\ProgramData\Microsoft\VisualStudio\Setup\x86\Microsoft.VisualStudio.Setup.Configuration.Native.dll does not exist anymore. If it was not removed with Microsoft Visual Studio for some reason, please unregister the DLL using

REGSVR32 /U C:\ProgramData\Microsoft\VisualStudio\Setup\x86\Microsoft.VisualStudio.Setup.Configuration.Native.dll

command in Command Prompt as Administrator, and then rename the file to Backup_Microsoft.VisualStudio.Setup.Configuration.Native.dll so the Intel® Installer can't load it.

• Uninstall older Intel® Parallel Studio XE and Intel® oneAPI products.
• Install required versions of Microsoft Visual Studio supported by the Intel® Parallel Studio XE. See the full list: https://www.intel.com/content/www/us/en/developer/articles/reference-implementation/intel-compilers-compatibility-with-microsoft-visual-studio-and-xcode.html

For the Intel® Parallel Studio XE 2020 Update 4, the supported versions are Visual Studio 2017 15.9 and Visual Studio 2019 16.7.2.

We would like to know.

[ArpanB_Intel]

Noemi, unfortunately we were unable to hear back to you.

If you have any further queries, please post a new question as this thread will no longer be monitored by Intel®.