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idata
Community Manager
2,022 Views

Intel 750 400G PCIE ssd crc error count increases on reboot/boot

i check crc error count in S.M.A.R.T section in intel ssd tool box and the count increases on reboot/boot.The interface is PCIE,

Is the increment Normal?

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7 Replies
idata
Community Manager
120 Views

Hi Cloud_Leong,

 

 

We would like to know first of all what are your system specs?

 

This may be related to a compatibility situation between the SSD and the motherboard, meaning that any time it reboots, the SSD reports that error (Which is not damaging the SSD), but only reporting in the log that something happened during the process.

 

 

Besides this, have you noticed any other error or weird behavior? Slow performance?

 

Is the BIOS up to date in the motherboard?

 

Make sure you have the latest NVMe* driver installed, https://downloadcenter.intel.com/download/26451/Intel-SSD-Data-Center-Family-for-NVMe-Drivers driver here.

 

 

We will be waiting for your response.

 

 

Regards,

 

NC
idata
Community Manager
120 Views

Windows10

Motherboard: ASUS X99 Deluxe II with latest bios

Memory: 32GB DDR4 3000MHZ

SSD1: intel 750 400G pcie at slot4 (windows installed in)

SSD2: intel 600p 256G with m.2

and with other two HDDs.

Windows installed with MBR method not GPT.

idata
Community Manager
120 Views

And latest NVMe* driver installed from here https://downloadcenter.intel.com/download/26451/Intel-SSD-Data-Center-Family-for-NVMe-Drivers Download Intel® SSD Data Center Family for NVMe Drivers

idata
Community Manager
120 Views

Performance is good and i dont notice any other error or weird behavior. but the CRC error count increment.

This drive is a replacement from intel, the origin was dead :-( (The story is here /thread/109537?q=red%20led https://communities.intel.com/thread/109537?q=red%20led ),

so i am worrying that it would go to death again.

idata
Community Manager
120 Views

Hi Cloud_Leong,

 

 

From the SSD standpoint we have not received reports of drives damaged due to CRC error counts. This attribute is only reporting the amount of errors between the SSD and the PCIe slot in the motherboard.

 

 

Have you noticed any decreased on health or Life remaining when opening the Intel® SSD Toolbox?

 

 

We will be waiting for your response.

 

 

Regards,

 

NC
idata
Community Manager
120 Views

Not yet~ :-). if there is any decreased on health or life remaining, i will report here ~~ Thanks for help~~

idata
Community Manager
120 Views

Cloud_Leong,

 

 

We don't expect you have issues with that; however, please report any other situation that you find weird so we can assist you.

 

 

Hope you have a nice week.

 

 

Regards,

 

NC
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