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De
Novice
1,842 Views

Intel DG31PR unable detect SSD after restart only cold boot can detect SSD

Hi all expert,

I need some helps here, my intel DG31PR unable detect the SSD 120GB after restart and only when turn off the power and start again it detect SSD.

do you guys got any solution for me?

Board model--DG31PR

Board Version--AAD97573-302

BIOS Version PRG3110H.86A.0071.2010.0318.1704

Operating System--window 7 pro

SSD--Kingston SSDNOW V300 120GB

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4 Replies
AP16
Valued Contributor III
144 Views

Check the current PSU output voltages using tools like HWMonitor of SpeedFan. Over- and undervoltages often lead to devices malfunction.

Check also cabling, bad SATA or power cable may be source of trouble.

De
Novice
144 Views

Hi JFFulcrum,

Checked the Sata cable and PSU out output voltages but it still same unable boot up when restart.

AP16
Valued Contributor III
144 Views

This MB (year 2007) have a very limited SATA controller (no AHCI mode support), combined with outdated BIOS this may result in poor SSD support. Some Kingston documents openly states AHCI support as a requirement for different SSD operations: http://www.kingston.com/us/support/technical/kingston-ssd-toolbox.aspx Kingston SSD Toolbox , http://media.kingston.com/support/downloads/603ABBFO_Update_Procedure_051915.pdf http://media.kingston.com/support/downloads/603ABBFO_Update_Procedure_051915.pdf . Looks like its time for upgrade.

De
Novice
144 Views

Hi All,

I manage fix this issue, just need to upgrade the SSD firmware and that really help.

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