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NAdri
Beginner
912 Views

Intel SSD 520 180 GB dead - can be changed under RMA without proof of purchase?

I am a big fan of Intel SSD for the last 5 years and no one failed.

Unfortunately, that day come for an Intel 520 series 180 GB which is not seen anymore when is connected to a SATA port, nor external USB adaptor.

Can you advice me if can be replaced by Intel and the link/procedure to follow for that? Unfortunately I have only the drive itself and no proof of purchase and other documents.

Many thanks in advance for this forum support.

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1 Reply
jbenavides
Honored Contributor II
53 Views

Hello IntelSSDFan,

If the warranty period has not expired and you are the original purchaser of the drive, then the SSD should still be covered by the http://www.intel.com/support/ssdc/hpssd/sb/CS-029645.htm Intel® High Performance Solid-State Drive — Limited Warranties. As mentioned in the Warranty document, Proof of Purchase may be required.

Please check the following website, here you will find the methods available to engage Intel® SSD technical support in your region: http://www.intel.com/p/en_US/support/contactsupport Contact Support

The support agent will be able to confirm warranty coverage and the information required for a warranty replacement.

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